Amazing to have free car services to take us from airport to hotel , the bellman are very helpful and assist us to book the round trip services to Hoi An. However front desk staff are barely can use English to comminute with guest, me and my friend also think the female staff who checked us in is so rude, we would like to ask some tourist information, they can’t tell us the information clearly we still need to find by ourselves. Although the room is old, overall room experience is fine.