Terrible experience, showed up at the hotel after driving 8 hrs. It was -20 out. Found out that the hotel only takes credit card for deposit….. no other options! They would not work out a solution, would have preferred that I slept in my vehicle in the cold and snow storm. I was able to book another hotel…….get this! No problem taking cash deposits and not problem giving my deposit back in the morning. Also discounted my room after knowing what I went through. Took 2 hrs to find this hotel after the harsh rejection at this one. They will never have my business or families business when we’re up in grand prairie for work trips. I did get refunded only partially
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Darin
Darin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Cheryl
Cheryl,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Barbara
Barbara,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Great room
Bryce
Bryce,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月8日
Glynn T
Glynn T,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月5日
They took amazing care of me and us while there
Andrew
Andrew,14 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月30日
Lisa
Lisa,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月28日
Check-in was easy and we’re given the best room closest to the pool. Had a great time staff was excellent, and the breakfast was top-notch.
Jordon
Jordon,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月27日
Amazing staff and services!
Peter
Peter,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月25日
Room was clean but very overpriced. No coffee pot in the room or complimentary in room coffee. TV was small for price.
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月21日
Pros: Room cleaned every day and High speed internet.
Cons: Near the railway, so its noisy at night.
Paul
Paul,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月20日
Pat
Pat,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月18日
It was a great place to stay.
Gerald
Gerald,1 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月10日
Had a room facing the highway. The noise from the trucks using their brakes was loud disturbing our sleep. Also the hot tub was not available for the time we were there.
ANITA
ANITA,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月23日
Christopher
Christopher,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月23日
Cheryl
Cheryl,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月19日
Peter
Peter,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月13日
👍
Jason
Jason,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月5日
N/A
Jamie
Jamie,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月8日
Kay
Kay,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年6月30日
Convenient location. Clean and the staff were helpful
Dawn
Dawn,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年6月23日
It was a very quiet area, but the cost per night was way to expensive. I searched other hotel/motels/inn and found them to be just as nice and way cheaper.
Adrian-Jacqueline
Adrian-Jacqueline,4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年6月19日
Not to many know the definition of HANDICAP!!!!!
I was travelling with my senior father who is in wheelchair. The hotel informed me that I had to cancel my original room that I had booked for my father, due to that I needed a handicap which is NOT available through hotel.com. When we arrived to inspect the so-called handicap room, the room/suite had NOT ONE Single grab bar. I often have to move furniture in order to allow additional space between the bed and wall. This place was no different….!!!!