東奧馬哈/康瑟爾布拉夫斯希爾頓花園飯店 - 康索布魯夫斯

Was looking for a good place to stay. It was my first time staying in Council Bluffs. Very inconvenient, run down and dirty.

Would of been nice to have been able to go into the Horse Shoe to gamble a bit. But didnt because was told a mask was mandatory. So went back to Hotel which is conteceted to Horse Shoe went to room and left first thing in the morning.

The hotel was connected to the Horseshoe Casino. There was not ample parking, so I had to park in the Casino parking lot. Lots of people traffic, so that made me uncomfortable. The area seemed to be in a sketchy part of town, so that didn't make things good either. The hotel itself was nice and had good facilities. However this is during the Covid-19 pandemic, so you want to make sure things are clean. We broke the cleanliness seal going into the room (which made use feel good). We noticed a partially used bar of soap and shampoo container in the shower (so it had not been cleaned). We went to fix a coffee in the keurig, only to find a used pod still in the machine (so it had not been cleaned). I went to set-up my computer on the business desk. I had to use some wipes to clean its surface as there were several places that someone had spilled a drink and it was sticky (so it had not been cleaned). I had another reservation for this hotel on the return trip. I have cancelled it, as I am not comfortable with the cleanliness at this hotel.

Very clean in common areas and in the room. Also, Covid conscientious with hand sanitizer and sanitizing wipe stations, and the desk and the wait staff wearing masks.

Very clean. Comfortable beds. Nice place to stay

Had problems getting housekeeping to deliver towels and wash cloths. Had to ask repeatedly or go hunt them down myself. The front desk staff would take order and then it went into black hole. We asked for room to be serviced and nothing happened. I was disappointed as I have never had issues like this at previous Hilton properties.

Staff was great. Hotel is outdated compared to other 3 stars in the area but it's clean.

We stayed here the night of June 2nd, 2020. Excited that the casino was reopened we booked a room with 2 aduls and 2 children. After having issues finding our room we eventually got that straightened out and got settled. About an hour later the whole hotel was about 75 degrees qnd our room was 80 degrees. If we had known the hotel A/C was out, we would have rebooked or kept our previous arranged room at a hotel that also allowed our kids to swim. For a room that cost me around $110 for the night I could of slept in my car in the same conditions. Also I left my fitbit that cost twice the price of the room, called the following day 6/3/2020. The hotel had it in their possession and was told it be mailed to me. As of 6/17/2020 no watch😡 talk about double theft. Would never stay here if it was the last place left!

Quick check in and employee was knowledgeable of my needs. Reasonable prices!

Nice room nice people