We arrived at 10 pm at night, and our keys didnt work. I called 3 times, not wanting to pack my son and belongings back up to go to the main lodge (its condo style) but they never arrived to provide access. The next day at 10 am, a worker showed up "to provide access" WE stayed for two nights, and each of the next two days, our keys stopped working. I feel like staff are badly trained, they made no accommodation for the trouble. I feel like its more of a time share type setup and I wouldn't recommend for a short stay.
