Everywhere I looked was very clean. Our room, bathroom and everything was very clean. There was two things that we did not like. 1 the guy at the front desk was not friendly 🙄 at all. When we checked in he never welcome us to the hotel and when we checked out 5 days later he never smile or said thank you for your stay. 2 We could hear everything that was going on in the rooms on each side of us. Walls need to be more sound proof. Would we stay there again? Yes. Would we encourage anyone else to stay? Yes, but we would tell them about the two things I mention and let them decided for themselves.
Davie
Davie,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 16 日
Soiled linens, creaky bed and unsupportive staff.
Unfortunately, when we arrived, it was in the evening and when we opened the fold out bed that night, we discovered that there was soiled linen, with a dirty bloody napkin on it, and we had to ask the staff to come up and replace the linen. The staff was not very helpful and I had to ask them to actually come into the room to replace the linen. They were more concerned with being on their phones, than helping guests. Also, the guest bed closest to the window was broken and uncomfortable. It squeaked and made noise the entire trip. I’ve stayed at several home 2 suites in the past
I never experience these types of issues. It was disappointing to say the least.
The hotel was in a positive note in a very convenient location with shopping food and a movie theater within steps, convenient to many other sites and things to do!
Sharese
Sharese,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 8 日
Irina
Irina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 6 日
Jennifer
Jennifer,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 2 日
Lashonda
Lashonda,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
Clean new hotel but beds uncomfortable
Very nice clean hotel. Location is perfect close to beaches ans downtown as well as being in the same center as the pointe outdoor mall. The staff was kind expect for the guy that checked us in the first day. He had no peoples skills whatsoever and quite the attitude problem. He was the only guy there and thankfully only saw him that one time. The ladies were are sweethearts. Please fix the side door to go outside that was a pain. Also the bed was very uncomfortable as well as the sofa bed used as a couch. Barely slept to be honest the 6 days we were there due to beinf uncomfortable but honestly that doesnt bother me as much as something else would. But if you need your sleep keep that in mind they really need to change the mattresses so saggy and the queen bed isnt stanard queen they are small. Overall we enjoyed our stay and i would go back despite the negatives.
真實旅客
5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Diana
Diana,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 24 日
Monica
Monica,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 20 日
Susan
Susan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 18 日
Debra
Debra,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Very nice hotel and service was awesome and my kids loved the pool and being able to grill by the pool was awesome!
Gregory
Gregory,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
Susan
Susan,5 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 7 日
The carpet was sticky and the pillow case was not changed. The guy Roy
Pang
Pang,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
Highly recommend-super nice hotel
This is a newer hotel and everything was in great shape and well thought out. The room was spacious and had a lot of unexpected amenities. The bathroom was really well done, with higher quality materials. I've been to quite a few hotels that weren't set up well for my getting ready while my husband showers; this room was well planned with mirrors and outlets perfectly placed in the room to allow two people to simultaneously get ready. The breakfast was a pretty impressive spread to be considered a continental breakfast. Ice makers were conveniently placed on every floor. The location was within walking distance to entertainment and dining. I would definitely recommend and would book with them again, if I visit Wilmington in the future.
Molly
Molly,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 7 日
We found a plate put away that with food on the side. Bathroom door stain with fingerprints and Dirt, tissue box empty. It’s not a big deal because it’s stuff we really didn’t used but for the next person it could be different. Just leaves room to wonder how clean the room really is
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Susan
Susan,8 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 4 日
Jim or Melinda
Jim or Melinda,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 4 日
Everything was clean but the bed was horrible. It sunk in the middle.
Genesis
Genesis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 3 日
Natalie
Natalie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
Demetra
Demetra,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Easy and clean from start to finish!
Beth
Beth,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
Awesome Visit
Great stay, the only hiccup was the animals. Family allergies were on high sue to animals on the second floor. Front desk immediately help us with the issue and moved us to a different floor. Very accommodating staff !!