Friendly dog and cat greet you at check in, nice, but what if GUEST is not pet friendly? And lobby smells of cigarette smoke. No double/safety lock on our door, and at 9am, housekeeping knocked twice, we shouted "not ready" twice, and guess who popped in? No restrictive safety lock??? Clean room, but really dirty carpet. We needed extra pillows, we were given new ones. Only 2 tiny pillows(?) were on our bed. Kinda' typical roadside motel