The check in process was horrible and took forever, one person behind me was even given a key to her room only to find it still dirty. According to the manager “too many people checked in at 3, you weren’t supposed to go to your room for 30 more minutes”. The hotel is not taken care of, there were scuffs on the walls, and everything in the hallway looked dirty. The bathtub in my room was disgusting. You book a holiday inn and expect a great experience and this was not it.
Pam
1 晚旅行
8/10
Older hotel in desperate need of updates. Seems short staffed and the nice ladies working the desk appear to be overwhelmed without help.
The pull out coach mattresses need to be replaced terribly. They were replacing all of the bed mattresses while we were there, which we weren’t sure was being done as an investment or because of other reasons such as a pest issue.
There is one elevator and it’s slow.
Breakfast gave a good offering for the mornings.
真實旅客
3 晚家庭旅遊
10/10
Anna
1 晚家庭旅遊
6/10
Was charged for the room and two 25 hold fees even though it was already paid for. Had to return and talk to management to hopefully get it resolved.
Cathy
1 晚商務旅行
6/10
Max
2 晚商務旅行
6/10
It was clean, in a safe location, but need some TLC dryer was not working well, printer out of ink, hot tub out of order, ice machine 3rd floor out of order.
真實旅客
3 晚旅行
10/10
Good location and a professional staff
Mustapha
1 晚家庭旅遊
10/10
Great place to stay
Kristina
1 晚家庭旅遊
6/10
Room was incredibly hot upon arrival. Sidewalk from handicap parking was not ADA compliant, there was a trash can blocking the entire sidewalk. Room smelled stale and dusty.
Aiden
1 晚浪漫之旅
4/10
Our bed was broken. Two of the middle legs were laid over underneath, causing the bed to sag greatly in the middle. The pool and hot tub were both green. Very poorly kept for a Holiday inn. The toilet in our room wouldn't flush properly and my husband was told "well come to the front desk and get a plunger". Not a great stay at all.