Bed bugs otherwise i would have gave it a better rating.
Elena
Elena,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月29日
Not Happy
First. The front desk receptionist was great. The elevator was stalling since we arrived on Dec. 25th. Finally on December 28th the elevator completely stopped We were on the 3rd floor. I and my friend are elderly and I have bad knees. With only 1 elevator, we had to walk up 3 flight of stairs. Once we got up to our room, our room wasn't cleaned and no clean towels. I called and mentioned our room hadn't been cleaned and could someone bring up some clean towels, he said No, we had to come down.
My friend, had to walk down the stairs to get clean towels and I wasn't happy about that. This is my first time Ever having this type of Experience at Comfort Inn.
Stephanie
Stephanie,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Check the per policy!!!
The main issue we had here was with the booking service we used for this reservation.
The facility has been recently remodeled and it looks great!
The breakfast was advertised as a continental breakfast. To me that says donuts and coffee. But what they had was a hot breakfast with fried eggs, sausage, biscuits and sausage gravy with a wonderful flavor!
We were traveling with a pet. The booking website said this property's policy was that you could have up to 2 dogs or 2 cats. It would be an additional $15 pet pet as long as they were less than 40 lbs. At check-in, I was informed that each pet would cost an additional $20 per night and the document I signed said it was for dogs only! So anyone traveling with cards should be aware of this!
These are the kinds of things we spend a lot of time researching so we don't have to run into these kinds off issues after driving 650 miles! So whether this problem lies with the booking service or the property owners. But it's something I think needs to be squared up if for no other reason than customer service. This is something that could cause real issues for travellers!
Putting the whole pet issue aside, I would definitely not hesitate to stay here again!
The property was clean. It was easily accessable to I-85. And I believe it was fairly priced.
Benjamin
Benjamin,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月9日
Very unhappy with how this turned out
This was my second time booking this hotel and this time was nothing like the first. I had to change my bedding due to dirty covers and received a nasty call from the manager about multiple in my room while I wasn’t even there. We then got changed to another room due to the sink not draining. In the new room the shower handle was broken and hardly nothing was wiped off or anything.
Shanitra
Shanitra,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月1日
Unclean
There were bugs on the sofa in the room occupied before complaints. The condition of the sofa that the bugs were noticed on was filthy and masked or covered with a covering of some sort, possibly table cover. The next room offered was smelly like urine or something.
otis
otis,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月18日
No hot water
floors dirty and no hot water the first day of my stay.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
This hotel was ok. It was not in the best side of town.
Edward
Edward,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月6日
Checking was easy and the room was decent. The room wasn’t as clean as I would have liked it. There is no carpet and I could feel the grit on the floor while walking on it. The floors definitely needed a good sweep and mop. There were used shampoo and conditioner bottles behind the door in the bathroom and hair in the shower. We only stayed one night so it wasn’t a huge issue and I did feel the bedsheets were clean. If they paid just a little more attention to detail when it comes to cleaning this hotel would be perfect.
Jasmine
Jasmine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
william
william,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月18日
3 night stay
The only complaint I have is the people hanging in the area were a little sketchy. The room was fine and clean.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月18日
Worst hotel experience ever
When we walked in the room, it smelled. The tub was wet like someone showered and the soap was used. Bathroom light went out. Spoke with 3 different employees for it only to get fixed 36 hours later. Staff didn’t clean my room for a day and when they did, only partially cleaned it. Didn’t renew the linens daily either. Worst staff and hotel experience ever.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月15日
When I get to the door room the door was open and behind the door is a table when I open one of the trash can has garbage and the sink was clogged but the bed was so comfortable and the pillows
Judith
Judith,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月15日
This trip was an emergency trip from Hurricane Milton. The staff was very friendly and accommodating. The breakfast was great! The room was a good size for our stay! The sofa had stains all over it, there is no carpet, so the floors needed to be cleaned, they were very dirty. The shower had some mold growth and overall needed some TLC.
Keri
Keri,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月14日
Gwendolyn
Gwendolyn,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Very nice accomodations
We liked the clean room, pleasant cleaning staff. Breakfast was terrible. Cold gravy, they ran out of orange juice, weren't very accomodating. Just because people came north from hurricane Milton the hotel should have had enough supplies.
Bunjee
Bunjee,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Howoon
Howoon,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月13日
Nice place
It was a good place to stay for a few days while we were fleeing hurricane Milton. I gave it 4 stars because the breakfast selection was not great. Otherwise, we had no complaints.
Howard C
Howard C,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月13日
Hurricane Escape
Overall the room was pretty clean. The doors did not close easily, they had to be slammed shut. If you like a very firm bed then you will love the beds here. The breakfast was okay. If you want something other than milk or coffee bring your own. Get there early, if they run out of things they don’t refill them. It worked for what we needed, a safe place to stay during a hurricane.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月11日
2024 HOCO
The shower wouldn’t drain properly during my stay. The shower filled up with water while showering. FYI take shower shoes everywhere. Hotel stay did not fix the issue in my 2 day stay nor discount my stay price
Marvin
Marvin,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月9日
LaMonica
LaMonica,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月9日
It was OK.
lori
lori,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月8日
lisa
lisa,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月7日
ASU Homecoming
This hotel was very clean smelled great and the rooms were nice and comfortable.