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Neptune Village Beach Resort & Spa All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Diani Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Neptune Village Beach Resort & Spa All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Billiards
In-room safe, free WiFi, bed sheets, alarm clocks
Aerial view
On the beach, white sand, sun loungers, beach towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free babysitting
  • Sauna
  • Steam room
  • Beach sun loungers
  • Beach towels
  • Children's pool
Feel at home
  • Babysitting (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Private bathroom
The price is NT$7,177
NT$8,468 total
includes taxes & fees
Dec 6 - Dec 7

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, Garden Area

In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Room, Garden Area

Highlights

Balcony
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room, Garden View

Premium Room, Garden View | In-room safe, free WiFi, bed sheets, alarm clocks

Premium Room, Garden View

Highlights

Balcony
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room, Oceanfront

In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Room, Oceanfront

Highlights

Balcony
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

In-room safe, free WiFi, bed sheets, alarm clocks

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
TV
Premium bedding
Separate bedroom
Ceiling fan
  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Garden Area

Superior Room, Garden Area | In-room safe, free WiFi, bed sheets, alarm clocks

Superior Room, Garden Area

Highlights

Balcony
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Suite

Highlights

Balcony
Air conditioning
Refrigerator
TV
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed

Similar properties

Outdoor pool, pool umbrellas, sun loungers
Neptune Paradise Beach Resort & Spa
Pool
Free breakfast
Spa
Airport transfer
8.6 out of 10, Excellent, (40)
The price is NT$7,953
NT$9,384 total
includes taxes & fees
Nov 24 - Nov 25
Neptune Paradise Beach Resort & Spa
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About the neighborhood

Map
Diani Beach, Galu Kinondo, Diani Beach, 80400

What's nearby

  • Diani - Chale Marine National Park and Reserve - 1 min walk - 0.1 km
  • Diani Beach - 5 min walk - 0.5 km
  • Galu Kinondo - 7 min walk - 0.6 km
  • Kaya Kinondo Sacred Forest - 7 min drive - 3.7 km
  • Tiwi Beach - 43 min drive - 18.6 km

Getting around

  • Ukunda (UKA) - 23 min drive
  • Mombasa (MBA-Moi Intl.) - 96 min drive

Restaurants

  • ‪Havana Bar, Diani Beach - ‬8 min drive
  • ‪Nomad's Beach Bar And Restaurant - ‬6 min drive
  • ‪Coast Dishes - ‬11 min drive
  • ‪Kole Kole Restaurant - ‬4 min drive
  • ‪Tandoori - ‬5 min drive

About this property

Neptune Village Beach Resort & Spa All Inclusive

At Neptune Village Beach Resort & Spa All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll be within a 5-minute walk of Diani Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Karamu, one of 2 restaurants, serves Regional cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include a free kid's club, a poolside bar, and a spa tub.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Sailing
Snorkeling
Windsurfing

Land activities

Tennis
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Theme parties

Languages

English, French, German, Italian, Polish, Swahili

At a glance

Hotel size

  • 78 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free babysitting
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free babysitting

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Archery
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 165 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, 5enses Sea Spa. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Karamu - This buffet restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Bustani - This seafood restaurant overlooks the pool and specializes in Regional cuisine. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Neptune Village Beach
Neptune Village Beach Resort
Neptune Village Beach Resort All Inclusive Ukunda
Neptune Village Beach Ukunda
Neptune Village Beach Resort Spa All Inclusive
Neptune Village Beach Resort All Inclusive
Neptune Village Beach Resort & Spa All Inclusive Diani Beach
Neptune Village Beach Resort Spa All Inclusive
Neptune Village Beach All Inclusive
Neptune Village Beach Resort & Spa All Inclusive Diani Beach
Neptune Village Beach Resort All Inclusive Diani Beach
Neptune Village Beach All Inclusive Diani Beach
Neptune Village All Inclusive

Frequently asked questions

Does Neptune Village Beach Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, Neptune Village Beach Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Neptune Village Beach Resort & Spa All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Neptune Village Beach Resort & Spa All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Neptune Village Beach Resort & Spa All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Neptune Village Beach Resort & Spa All Inclusive?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Neptune Village Beach Resort & Spa All Inclusive and nearby?
Have fun with onsite activities like windsurfing, archery, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa and soothe your senses in the spa tub. Neptune Village Beach Resort & Spa All Inclusive also has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Neptune Village Beach Resort & Spa All Inclusive?
Yes, there are 2 onsite restaurants, featuring alfresco dining, Regional cuisine, and pool views.
Does Neptune Village Beach Resort & Spa All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Neptune Village Beach Resort & Spa All Inclusive like?
Neptune Village Beach Resort & Spa All Inclusive is a short 5-minute walk from Diani Beach and 7 minutes' walk from Galu Kinondo.

Neptune Village Beach Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

7.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Good staff
SAMIRA, 4-night trip
Verified Expedia guest review

4/10 Fair

Way too many flying insects on, yes, on the food. Flies at the dessert stations...flies at the tables when eating. Hot tubs are accessible only when purchasing spa services. And the hot tubs were tiny, fits 2 only. I did not feel comfortable using the beach, too many unknowns approaching you. Insect, fruit flies in the rooms. Light switches are confusing.
Michael, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was so very friendly and helpful!
Randy, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Great food and spa
Great food staff friendly. Some repairs need around property. The spa was one of the best I have gone to.
Darnis, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

This is my second time staying in Neptune. I booked a room at Neptune Village again however it was closed at this time due to covid. We stayed in a room in the “village” but all the facilities are closed. We used all the facilities in the “palm.” The first we arrived, all meals were ala Carte as there wasn’t many guests staying. On the second day and onwards, the meals were buffet. The rooms are spacious however it definitely needs an upgrade. We stayed in Room 8 which has the best view of the sea and the palm amenities. The staff was fast when replying to my queries and requests.
3-night romance trip
Verified Expedia guest review

8/10 Very Good

Nice place for a holiday, especially good for families with young children. The towels and bed sheets are worn out, shower has litttle pressure and the swimming pool closes at 6pm everyday for treatment - no wiggle room here. Its understandable for the safety of the children, but the adults miss out on hanging around the pool and bar pool till late. Overall, good place to stay
3-night trip
Verified Expedia guest review

10/10 Exceptional

One of the most beautiful experience in all my life ;-) GREAT!
Ruben, 2-night trip
Verified Expedia guest review

4/10 Fair

Basic but had a relaxing break
Probably would not go back but was ok. Needs better deco and more efficient bar staff.
7-night trip
Verified Expedia guest review

8/10 Very Good

Very good location, and fairly good accomodation arrangements. The staff was awesome!
Peter, 2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Wonderful stay for couples, families, & groups
Neptune is a fantastic place to stay- easy to get to from ukunda or mombassa (longer drive). The hotel is right on the beach (though all the beach chairs are on the grass above the beach), and the beach is gorgeous and well maintained. Security is always around. There are multiple restaurants, bars, and even a snack bar, to ensure everyone's needs are satisfied. Activities organized during the day and at night for those that are interested, water sports, fitness.. The hotel staff is extremely kind and attentive. they will come ask if you need anything, even when laying on lounge chairs, and will provide support as needed. I got sick one day and most staff came to see me to ask how I was feeling, were attentive to food and drinks as I needed...incredible. Some even speak german, french and various other languages.. Any of the three neptune hotels on sight are great-and interconnected.
Sophie, 2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

nice hotel
pleasing experience, would go back if rate is lower.
Verified Expedia guest review

6/10 Good

Beach front location
The stay was ok. Hotel staff generally slow to respond but the food was great.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Nice place
Verified Hotels.com guest review

10/10 Exceptional

Great Holiday resort
Staff very Friendly, Food is Very Good, Clean and great location
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

6/10 Good

Confusing rules, rude front desk person
After checking in, we felt pushed around. We were recharging our laptops in the empty lobby, but we were told to go do that in our room. Too many confusing unwritten rules. The beach was nice.
Verified Expedia guest review

4/10 Fair

Tired and of a standard below other Diani hotels
The Neptune Village is becoming 'tired'. Recommended to use the safe in the room but it didn't work for the first 24 hours. Room telephone did not work throughout stay and staff appeared uninterested. Staff we're slow to react to problems. Room was ok and clean and food was average. Difficult to have a relaxing time with loud music being played by the pool. I have stayed at a number of hotels at Diani, Nyali, Watamu and Malindi. This one was disappointing.
Verified Expedia guest review

6/10 Good

So so hotel. Would not stay again.
Not a lot of variety on food and as per previous reviews full of fat. Got a bit of an upset stomach for the night when we had the fried fish at the snack bar. Restaurant staff were friendly and polite but other staff like their grounds keepers were little undisciplined kids who starred at us inside our rooms while they were doing their work in the garden outside. Creepy.
Verified Expedia guest review

10/10 Exceptional

Great comfortable relaxing outdoor facilities.
The outdoor facilities are wonderful, relaxing and perfect for a holiday with one exception; the beautiful beach is not comfortable with the relentless Hawkers "Beach Boys" incessantly following you trying to sell exactly the same things. They ruin the beach and made it off limits. You can hardly ever take a quiet walk along the beach. The staff Entertainment Crew - Animation - are friendly, personable and make the facility lively day night with activities from, Swahili lessons, pool exercise, stretching, Football on beach, Volleyball, etc and nighttime shows and production and games. All Inclusive resort offers quality food at fair price, however optional activities (water sports, spa etc) are hawked by 'on commission' staff daily. "Pay for" items include everything else - one must pay for water in rooms and phone calls etc. This is definitely a 4 Star Resort for its facilities but the Decor and cleanliness is below par and dated. I would definitely come back but i might check out other hotels and resorts in the area. I design and build resorts in the Middle East and South East Asia; and visit Hotels around the world: These 3 Hotels; Neptune Palms, Neptune Village and Neptune Paradise (closed for repairs) are owned by one man, they need to be improved to maintain 4 star rating. The Staff and mid level staff are amazing, the mangers need people skills, especially in front of guests.
Verified Expedia guest review

6/10 Good

Not what expected
Hotel was not what we expected. Over priced, more like 2 stars. Pools were old and dirty. Food was not good,very little options. Sunbeds were broken. Service was really slow,and mostly drinks that they served were not cold at all. Over all the hotel needs to be renovated. We had all inclusive (not a good option in this hotel). Our room balcony door has to be forced to open (old,did not work anymore). Good thing was our rooms bed and sheets,those were nice. I don't recommend to pay much for staying in this hotel. We also spend nights other hotels in Diani beach and those were more nicer and more value of the money.
Kristiina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hermann Claudius, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bjarne, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Bisschen in die Jahre gekommen, aber top Anlage und der Strand.
Viktoriia, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super
Très beau cadre Rien à dire de négatif
felicia, 4-night romance trip
Verified Hotels.com guest review