2nd floor - end room - room got hot with no heat on even though was 40’s outside.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 12 日
Andrew
Andrew,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 5 日
Luis
Luis,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 25 日
Stunning
Amazing
Debie
Debie,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 1 月 22 日
The rooms are not well maintained and customer service seems worse compared to before Helene
Qi
Qi,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 1 月 16 日
Daniel
Daniel,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 9 日
Hotel Elevators were broken, but staff was very helpful with us using the service elevator.
Brook
Brook,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 2 日
Nice hotel!
Haitao
Haitao,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 1 日
Very nice hotel
Bernard
Bernard,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 30 日
Girls weekend
Very cozy room and great location. We were able to walk to shops and even the movies. Very convenient!
Telisha
Telisha,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 27 日
Overall it was very nice. The staff were very helpful and friendly. The only thing that was not good was that the ac air blew right on the beds and made it uncomfortable to prop up in bed and watch tv
Leslie
Leslie,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 18 日
Helen
Helen,1 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2024 年 12 月 16 日
It was very convenient and clean. The staff members were good also.
Corey
Corey,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 4 日
Excellent hotel in a super convenient location - easy access to I26 and lots of good shopping and dining within walking distance. Hotel is well maintained and staff is very friendly. Two negatives to this otherwise outstanding hotel: regular internet is very slow and gym is too small.
Henry
Henry,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 4 日
Will
Will,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 2 日
Good job Hilton staff!
Excellent visit. Only stayed one night but will definitely stay here again. Breakfast at the restaraunt was very good.
Talked with manager Dana about the efforts that Hilton as a corporation and the local management at this location made in supporting their staff , visitors and the people of the surrounding area in the wake of Hurricane Helene. I was so happy to the caring spirit that was exercised in taking care of their workers to make sure they were safe and needs met. How they supported the Duke Energy workers that came in the the aftermath of the storm to restore power in Asheville and the surrounding area. An most importantly, how they supported of the people of the local communities who need a safe place to shelter and recover from the storm.
The staff at the hotel is not trained to handle disaster recovery situations but they did their best to show compassion and support to the people of the area. Kudos to Dana and all of the staff at this Hilton for demonstrating the love and care that everyone needed during this horrible time. Thank you for being there for the community. I will make this location my first choice for any futire visits to this area!