The overnight receptionist, Kimberly, was awesome. Kudos to her for greeting us at 3 am like we had just driven the 10 hours we had. She made sure the room we were placed in really fit my husband’s disabilities. She was very respectful of our exhaustion. Shanay’s was equally generous, after letting us sleep late, by checking on us to see our accommodations met his needs. The desk people were great at greeting us every time we left and came back. The bed was very comfortable! I would say by sleep number standards it was a 60 to 75. My favorite is 35, but this bed was very comfy and the linens were soft and smelled fresh. Slept great during our 3 night stay. The whole room was clean. Being 76 and having only 1 leg is difficult enough without having a hard time being in a different environment and fearing further injury. The only downside we experienced was the shower seat seemed bolted too high to ground for easy transfer in the shower. Once he transferred, his good leg didn’t reach the ground and we had to stack towels so he had leverage to keep him on the seat. He also said it had a slick surface which seemed precarious so maybe prepare by bringing an alternative for those situations. The manager was really cordial as well. Not too busy to chat! Would definitely recommend this hotel to everyone!