Smells bad, too closed to the office and could not sleep because of the noise, we got a…
Nice & Clean,...Quiet, comfortable...great for extended stay...
住宿表示有確實遵守Clean Promise (洲際飯店集團)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿確認有配合Clean Promise (洲際飯店集團)，加強清潔與消毒措施。
此住宿為性別友善 (LGBTQ 友善) 住宿，歡迎多元性別族群入住。
There was something sticky all over the floor in my room. Bathtub had something on the back of it.
Susan, 1 晚旅行, 2020年12月27日
We enjoyed are stay at candle wood hotel very much. The room was very clean and large. The staff was very helpful and friendly.
Michael, 2 晚家庭旅遊, 2020年12月18日
The front desk clerk was so efficient and accomodating when Expdia overbooked. She found us enough rooms to take care of us. The rooms werw big and the new beda were grwat for a good night stay. Will us again. Thanks for the stay
Dragon1360, 1 晚家庭旅遊, 2020年10月15日
Very disappointed, dirty dishes left, no towels, the recliner should have been thrown away years go because there was no fake leather left on it. I had to put a sheet over it just to not look at it. Dogs barked through the night. Carpet was so dirty I won’t take my shoes off. Very disappointed with this Candlewood Suites and will not stay here again. I never even got a receipt for the room and our room keys had to be replaced 2x.
Tammy, 1 晚好友同遊, 2020年10月03日
Arrived at 7pm to an empty front desk. Used the provided phone, dialed 0 three times, 20 minutes before someone showed. TV didn’t work, no cable box. Called to ask for help, no maintenance came. Called back again an hour later to “cancel” as it was late. Room was clean and staff was friendly and apologetic.
Sharon, 1 晚旅行, 2020年10月03日
-Check-in was so-so, front desk staff were not friendly and accommodating -No towels in room -Still no towels after returning from football game -Coffee pouches not refilled -TV and remote were intermittently not working -Approved for 1 hour late check-out but I was still interrupted AND almost walked in on on morning of check-out -At least the bed was most comfortable
1 晚旅行, 2020年10月02日
My mom and I were in the area for a weekend trip and we booked a stay here. When we checked in, the front desk person said we were down for a handicap room (which I knew I didn’t book) then said that it was all she had so we’d have to take it. Then, she couldn’t make us a key to our room as her key machine was down and she didn’t know when it would be back up. She walked us to our room and let us in and as soon as we stepped foot in there it had a bad smell and wasn’t clean at all. There were things on and in the bed, a tack that one of us could have stepped on, the table was dirty and sticky and there was what appeared to be cigarette ash on the bathroom floor with a full can of trash as well. I told them I wasn’t going to stay in that room and miraculously, another room that she claimed not to have opened up. We moved to that one which wasn’t amazing but it was better than the first one. Until the morning that is when my mom had to kill a cockroach that was running on the floor. We cut our stay short and checked out that morning. The lady at check out was super nice and apologetic and tried to give us a discount on the room but the computer wouldn’t let her. The hallways also smelled like rotten garbage as they let the cans get full and then don’t empty them periodically. I wouldn’t recommend this place. At least not until the housekeeping staff gets their stuff together.
Monica, 2 晚家庭旅遊, 2020年09月25日
Overall our stay was disappointing. We stayed at candlewood for 9 nights. The first two nights we had to be walked up to our room in order to get in because they didn’t have a working card maker... which lead to the next problem as there was never anyone at that front desk. If there was they were hiding in that back room.. we would stand there for a solid 3 mins and make some noise for them to realize we were waiting for someone. One of our last mornings there, we called for fresh towels at 10am and the response we got.... “I haven’t washed them yet” so we had to wait an hour & half for towels and we missed an important meeting with family because we were unable to get ready on time. Overall poor service & experience.
Madisyn, 9 晚家庭旅遊, 2020年09月25日
Out of coffee, tv remote did not work, staff could not controll barking and howling dog, dont stay unless u have a animal, nice place except for few things
2 晚家庭旅遊, 2020年09月20日
The room was nice. Bed was comfortable. The hallway seemed outdated and was a non smoking hotel but weed was smelled in hallways and stairs.
V, 1 晚家庭旅遊, 2020年09月18日