We picked the spa suite because of the jacuzzi on the balcony. The jacuzzi was dirty and also the jets were turned off so we could not use the hot tub. We would have opted for a different hotel or room to save money had we of known this.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月26日
The room booked was not available, when queried stated the room we got was the same price which wasn’t the case, stated room would be available next day but never materialized, internet was terrible and un protected, following our check out further charges appeared on credit
Nuno
Nuno,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月21日
abdul
abdul,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月20日
Huge rooms right off the beach
This is a perfectly located hotel, one block off the beach with beach chair services and right in the thick of south beach. It has very long corridors and is showing some of its age, but it is a great value and the rooms are some of the largest I’ve stayed in in Miami.
Marc
Marc,3 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月6日
Below Average "Four-star" Hotel
Overall we had a mediocre stay here at Z Ocean. Upon walking in through the breezeway, it was very dirty and not setup for use. It appears that some homeless people had slept there the night before based on items/trash left behind. The room was average with minimal amenities (no extra pillows or towels, had to ask for coffee pods.)
The biggest disappointment was the "spa" located on our rooftop patio. It was more of a soak tub and not the personal hot tub that was advertised. When we arrived, it was filthy with human hair still on floor of the tub so it was clear that they do not clean these.
I would not consider this a four-star hotel and definitely feel misled by this rating. I would not stay here again.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月12日
anders
anders,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
zahir
zahir,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月24日
Price
So the staff was very helpful the hottub was not clean and missing plug on arrival but staff was able to help. Shower flooded due to slow draining. For the price the room was could have been better.
Ali
Ali,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月20日
sandra
sandra,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月14日
Ledi Sugey
Ledi Sugey,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月12日
Definitely nothing to write home about. Not so clean. Dirty spa tubs. Jets do not work.
Keiana
Keiana,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年11月12日
curtis
curtis,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
I enjoyed my stay and will be coming back. The room was fantastic, very clean property. Location is fantastic and free beach chairs and umbrella is just the best.
Would not buy the food option again though, you can walk outside of the hotel and there are so many bakeries and restaurants within a few steps. Look forward to my next stay here already!
Marina
Marina,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月5日
Very good.
Pablo
Pablo,3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月27日
The staff was amazing and as accommodating as they could be. The hotel is just old. I’ve stayed here more than 8 times in the last 20 years but will not be returning. We paid $450 for a rooftop suite, there was no chase or chairs on the RT like the other rooftops and the hot tub was so filthy we didn’t even want to turn it on. Also our “city view” was of rooftop air conditioners.
Again the front desk staff was amazing. She held our luggage, let us check in extremely early which was so appreciated. It’s just the accommodations for the price is not worth it. We could’ve stayed at the Loews or Ritz in luxury for the price here.
Bridgette
Bridgette,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月25日
Debra
Debra,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
James
James,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月5日
Diekafka
Diekafka,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月3日
Nya
Nya,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月27日
Amazing hotels
I highly recommend this hotel. Great service the combination inside the hotel that I was not aware was super fantastic. Everybody was super nice clean is extra accessories in the hotel and outside of hotel the area around the restaurants. The hotel restaurant was amazing grapefruit grape pit prices I will definitely come back again and bring family members recommended way to go.
Maria
Maria,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月27日
AC didn't work never reached 65 degrees despite technician changing filter which was dirty indicating lack of maintenance. The hallways smelled musty and humid again AC not working well. Ceiling has water leak and it looked brown and moldy. That's a health hazard.The shower sensor was malfunctioning to the point we al.ost got burn the temperature was at 100 degrees Fahrenheit. Again a plumber came but said it was fi ed after he almost glooded the shower. Still water scorching! All in all Z Ocean needs a major renovation . Antonne was very professional considerate and caring. She handles business and is a woman of her word. I would totally hire her as to run my hotel.