Check in was easy and the staff went above and beyond everyday to make you feel welcome. The room was spotless. Close to everything
Tiffany
Tiffany,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 4 日
Kimmo
Kimmo,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 26 日
Great Stay
The property was very nice and the staff was super friendly! I would recommend this hotel just based on the staff alone. The complimentary breakfast was also very good. The only problem we had was the tv in our room did not work. They did give us points for this, but should be something checked before anyone stays in a room. We would definitely stay at this hotel again, though.
Joanna
Joanna,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 26 日
Nice enough room, but false advertising. No pool!
The hotel was pretty clean, overall. The staff was friendly and kind. My only real complaint is that we called the location directly in advance to clarify that they did have an open indoor pool (we had a child in the hospital recovering from spinal fusion around the corner at UAB, and my husband was going to be responsible for entertaining our autistic daughter while I was sitting with our son) and when we arrived, the pool was closed for renovations! We spent 4 days there, paid extra for the nicer hotel - and our daughter didn't get to swim ONCE. On top of that, we had to extend due to our son not being discharged from the hospital and they told us that they had a hospital rate of $134 per night. What they didn't tell us was that after their 25% tax rate, it became $172. For a hotel that falsely advertised a pool, for an extra night. It would have been cheaper to book through hotels.com again! What a rip!
Joseph
Joseph,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 12 日
Rod at the front desk was great! He was so welcoming. We felt like we’d been friends forever. All employees should be friendly, accommodating, and outgoing like Rod.
William
William,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 9 日
Juan
Juan,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 30 日
Angela
Angela,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 30 日
Christina
Christina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
Great hotel in downtown Birmingham.
Needed a last minute hotel that was inexpensive but nice in the downtown Birmingham Area, and this was a perfect choice. Right in the heart of Birmingham! This hotel was Great for the Family and I. Only thing I did not like was the parking situation we had to park on the street however the meter stopped running at 8 PM that night to 8 AM in the morning. We got up early enough to not have to pay the meter but the little parking that they do have is first come first serve. There is a parking garage, but we were not sure if they validated parking. Overall, a great stay and if you do have to park on the street it is very inexpensive. I believe it’s like a dollar for one hour.
TIMOTHY
TIMOTHY,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
It was overall a great stay .
The young lady at the front was about to get off at 3 but my encounter with her was pleasant .The bathroom was not what I expected I did not like the tub I prefer walk in showers.The hallway lobby an elevators where extremely hot . A the parking garage was off limits so I had to take my wheel chair bond husband a search for street parking .
Takela
Takela,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 16 日
Leigh
Leigh,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 13 日
DILEEP
DILEEP,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 6 日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 5 日
Amenities not listed accurately
The staff was great! But the amenities list a bar/lounge and we spent more money and drove out of our way to stay there hoping to relax and have a drink. Disappointed to arrive and see a few run down seats in the entry they are calling a lounge. Very disappointing being as the hotel was not cheap! We could have stayed at a best western and saved money.
First off. The receptionist didn’t say anything about the parking ticket validation only said that it cost $20 a night for parking (which I was not informed about until check in). I got charged for parking everytime I left because they never said anything about the validation. The breakfast was terrible they had no options everything was out of order.
Natalie
Natalie,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 7 日
Property needs an update badly. Used, worn-out.
Positives: hotel staff is very nice. They tried to be helpful. That's about it.
Josh
Josh,4 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 12 日
Friendly staff. Hotel needs to be updated. No shower gel in shower pump. Elevator was out of order for extended time with no warning on the floors.
Kristin
Kristin,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 3 月 8 日
The property is nice.. appears to have had a recent update to the rooms, however the elevator is dated by at least 25 years. Small, slow and unsafe sounding. No real issue with the room except the phone was broken but I don’t use hotel phones anyway, it did prevent me from calling the lobby. Breakfast was good. Staff was friendly. My primary issue is that we were charged incidentals assuming we would use the hotel’s partnership with the adjacent parking deck. We never said that. Incidentals was $100. When I saw that on the bill BEFORE I had even used the deck. But also realized street parking was free during the times we would be at the hotel as well as the deck they use is cheaper than the $20 the hotel charges per day. I asked for that charge to be removed because I wasn’t going to use it. They agreed lowering it to $60. However they did another authorization for $60 so now I have $160 tied up. Well the $60 fell off in about 4 days after check out. The $100 took a full month 4 weeks. Multiple calls to the hotel whereby they said an error on their end prevented them from closing the room out until a week later which didn’t make sense because the $60 was removed. No way you get a good review from me when you play with my money. Luckily I didn’t need it but I don’t have time to check everyday to see if I’ve been cheated because you don’t trust ME which is why they even charged an incidental
Tahlia
Expedia 真實旅客評語
2/10 不太好
2025 年 3 月 1 日
There was a roach in my room soon as I checked in and hair was in the bed. This is dirty and not at all what I expected of a Marriott hotel. I am not able to sleep in the bed now because of the hair and can’t get a refund. Very disappointed.
albert
albert,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 28 日
Outside of hotel smelled like weed
Marianne
Marianne,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 2 月 26 日
Alesha
Alesha,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 24 日
I had a great stay here. The best customer service ever‼️