I recently stayed at this establishment, which was advertised as a Studio 6 (which I hadn't previously hear of, thinking it was a different company), unaware that it was actually just a Motel 6. Additionally, the pricing on the website or booking platform was not accurate. I was charged more than the advertised rate, with hidden fees that were not disclosed upfront.
On top of the misleading advertising and unexpected charges, the room conditions were unacceptable. There was no shampoo/toiletries provided (except for towels and toilet paper), and I noticed bugs in the room, which felt gross and insanitary.
I feel that this experience constitutes false advertising and poor customer service. I chose this property based on the advertised description, pricing, and expected basic amenities, and I am disappointed that these expectations were not met.