A really high-level hotel with excellent service, Especially the services provided by SULY Front Office Manager,She provided excellent and personal service.
Shlomo
Shlomo,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
The best
It was honestly the best hotel experience we have ever had! The staff were friendly, the food was good, the spa treatments were to die for and the rooms were stunning.
But the best part was how amazing the staff made our trip. They truely go above and beyond to make your trip perfect giving you their personal WhatsApps so you can ask questions, book anything and get local recommendations. The staff that particularly made our trip were Jessi, Kathy, Ame and Ryan!
Tenita
Tenita,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Ottima struttura
La struttura è nuova, ha aperto nel 2023. La camera era OK, qualche piccolo dettaglio da rifinire, ma nel complesso ottima.
SPA: massaggio molto buono, piccoli dettagli da sistemare.
Personale fantastico in particolare Luna e Kathy, sempre presenti, la loro assistenza è stata preziosa
alessandra
alessandra,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Fantastic stay at Sunrise 😊👍
Very nice stay at great hotel. Nancy og Jessie were so sweet an helpfull with everything. If ever Hoy An again, for sure same hotel.
Spa girls were fantastic, we loved it so much 😊
Jesper. L.
Jesper. L.,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
En un principio pense en hospedarme cerca del rio, pero este hotel fue una muy buena opcion en cuanto a tranquilidad en la zona. El personal que nos atendio fue siempre cortes y muy amable. Mi reconocimiento para Nancy, que siempre estuvo detras de cualquier detalle y necesidad que pudiera haber surgido.
El unico detalle, pero no demerita la atencion del resto del hotel, es el Spa... es un lugar para relajarse, pero... no tienen un buen manejo del cliente y de las facilidades, es un area en la que pueden mejorar. En caso de regresar, me hospedaria nuevamemte en este hotel.
alberto
alberto,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
alberto
alberto,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Best hotel crew ever
The hotel is a Palace of Freud ship and kindness .
I travelled to many places all over the globe but was overwhelmed by the hotel crew. Especially Jessi from reception/Concierge was amazing .
She organized and followed up like a personal assistant- always kind and friendly. She made our stay memorable and never a hotel employee did. Also we need to mention tye excellent breakfast - wonderful Vietnamese and international cuisine.
Will certainly come back
Michael
Michael,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Eccellente
Il soggiorno è stato davvero piacevole, ottima qualità-prezzo, durante il soggiorno Kathy e Ame sono state fantastiche, ci hanno fornito tanti consigli su cosa fare e dove andare.
Sara
Sara,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Kim
Kim,4 晚旅行
Travelocity 真實旅客評語
10/10 好極了
2024年11月20日
Lennart
Lennart,11 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
The hotel is very clean and modern, very comfortable. It’s conveniently located from
the beach and old town. Free shuttle service provides easy transportation for going out. The staffs from house keeping to doormen are friendly and helpful. Lily is the most courteous, friendly and always provides valuable information and suggestions with our questions.
Kathy at the front desk is also very sweet and helpful making our stay especially memorable.
Annie
Expedia 真實旅客評語
10/10 好極了
2024年11月12日
Alles war perfekt, geht nicht besser! Kommen gerne wieder.
Oliver
Oliver,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年11月7日
Todo espectacular, la habitación, el desayuno, y Kathy guapa, encantadora, servicial, un encanto. Nos hemos sentido como en casa. Gracias por todo.
Bruno
Bruno,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月6日
Great staff and service, good food options, well prepaired dishes, exellent breakfast, lots of choices.
alois
alois,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月31日
Shintaro
Shintaro,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月28日
A perfect stay, the staff were all exceptional making the stay very comfortable and luxurious. The hotel grounds and rooms are fantastic and everything was clean to a high standard. I would recommend this accomodation to everyone
Rachael
Rachael,11 晚旅行
Lastminute 真實旅客評語
10/10 好極了
2024年10月20日
Hotel of a very high standard, very clean, excellent service and personal treatment from the moment of check in and up to check out, also excellent breakfast and in general food in the restaurant is very invested and delicious,
Special thanks to the Nancy reception manager for close accompaniment and lots of help with everything
Evgeny
Evgeny,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月18日
Stayed for two nights Oct 10 to 12 upon check in was greeted by friendliest customer service rep Nancy. Nancy was great, communicating with me via WhatsApp, helped greatly with any request we had & spoke fluent English.Hotel had great amenities, utilized the fitness center, breakfast was so delicious. Overall, a first class stay. Nancy & the staff provided impeccable service. Everyone was attentive & welcome. Would highly recommend this property & a must stay next time I'm in Hoi An.
Arthur
Arthur,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月8日
Verblijf uitstekend, schoon en net hotel. Personeel zeer vriendelijk en zeer behulpzaam. Prijzen voor het wassen van kleren was wel aan de hoge kant, vergeleken met andere hotels.De traditionele massage bij de Spa was heerlijk. Waar de vrouwen de kracht vandaan halen, weten we niet desalniettemin de massage heeft ons goed gedaan. Dank aan Vy,Tina en San..