I arrived and the attendant didn’t have a reservation for me. He stayed the reservation wasn’t valid because they don’t do business with your company I ended up having to pay again directly to the hotel. I called your company and after several minutes of holding to get a resolution. I was finally given to someone that did not refund me as promised. Please refund my money ASAP and you won’t be bothered with me ever again. It was humiliating to say the least.
oneal
oneal,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月21日
Kendrick
Kendrick,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Elyse
Elyse,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月7日
Horrible Experience
The hotel was on the site and I reserved it. When I arrived they inform me they don’t do online reservations. I showed proof and he still denied my reservation. Luckily I had purchased the protection. Took forever to get ahold of someone to get a refund. Ended up coming out of pocket $200 more dollars to stay somewhere else. Be aware to never book with Key West Inn Wetumpka Alabama. First hotel ever that I’ve stayed at that doesn’t even have a computer at the front desk to look up reservations or guest information.
Jamie
Jamie,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2016年3月1日
King bed mattress was hard and I felt the springs
A decent hotel. Close to the casino. Would stay again due to having a pet policy.
popo
Expedia 真實旅客評語
6/10 不錯哦
2009年9月2日
Key West Inn Wetumpka, AL
Clean and comfortable but in need of some minor repaires. Breakfast was a joke but close enough to McDonalds.