太浩湖凱悅住宅俱樂部飯店 - 斜坡村

Family found relaxing and greatly enjoyed

Stayed in two bedroom with living space. Enjoyed the decor and layout, view into trees, gas fireplace, being able to cook in fully stocked kitchen and eat comfortablly at dining table. There is a patio/balcony one can sit in if it's not wet outside. Each room has a spacious bathroom, one with a tub/shower, other w shower. Plenty of towels, paper goods, etc. Close to unit parking (cost part of "resort fee"). Reception extremely friendly. For covid, though everything looked perfectly clean, I appreciated that there was a pack of disinfectant wipes, and that the tv (one in each room) in the living room was wrapped in hygienic packaging. All staff we encountered friendly and masked. Signage helps visitors remember distancing (eg 1 person in elevator if not in same family etc). Fire pits and pool open, hottub closed for covid. All family felt very comfortable while walking around. Beyond this, one can go to adjacent property (which has a casino area) to use it's larger pool and gyms. Easy walk to the beach. Grocery store is a 5 min drive away. Family very much enjoyed our stay and we agreed we'd like to return.

maya, 1 晚家庭旅遊, 2020年12月16日

Hotels.com 真實旅客評語

Great, well-appointed stay

The residences are perfect tor a family stay! Everything you need is there and ready. Location is great too.

Alisa, 1 晚家庭旅遊, 2020年12月12日

Hotels.com 真實旅客評語

Great place to stay

Clean, cozy. Friendly staff. A nice place to plan a quick get away.

Megan, 2 晚家庭旅遊, 2020年03月17日

Hotels.com 真實旅客評語

The property is well maintained and in a great location. It's very close to the beach, restaurants, and ski resorts.

Tao, 3 晚家庭旅遊, 2020年03月12日

Expedia 真實旅客評語

DON’T stay here.Service awful&they double charge u

We have been traveling all summer and this is probably our 20th hotel since May. I would NEVER stay here again and I love the Hyatt Brand. We stayed here once before and they messed up on our bill and it took 2 days to have it corrected but this time was way worse. Firstly the front desk gentleman Steven Caldwell was rude and incompetent. We paid almost a thousand dollars for one night and requested a checkout of 11 am instead of 10 am since it was a Sunday - check in for the next guests was at 4 and we literally paid a thousand dollars for one night. He said no. As a platinum traveler I’ve never been told no - usually we are given until 1 - sometimes even 3. He refused 11 and called us harassing us to leave starting at 1035! He sent people to our room to bang on the door! He was rude, obnoxious and totally incompetent. He never even told us at check in that checkout was 10 am then brutally enforced the time. He then charged my amex despite us prepaying fir the room on hotels.com because he “didn’t know how to reverse it” then after my husband got involved he blamed it on Expedia! I left several messages for a manager and never received a call back!!! Do not stay here! Stay at the hotel. The Hyatt hotel is fantastic and service is amazing. Not this place. I’ve never in my life written such a negative review but I am shocked at how we were treated as we still wait for our refund as we were double charged

Kim, 1 晚家庭旅遊, 2019年08月24日

Hotels.com 真實旅客評語

Outstanding stay!

5 晚家庭旅遊, 2019年05月22日

Hotels.com 真實旅客評語

Loved everything about this condo! Would definitely recommend and stay again !

1 晚家庭旅遊, 2019年05月17日

Travelocity 真實旅客評語

Good place to hang out with family

We enjoyed our stay.

Cristina, 1 晚家庭旅遊, 2019年02月18日

Hotels.com 真實旅客評語

Rustic Tahoe Elegance

This was our 4th stay at this outstanding resort. Both the hotel rooms with drop-dead views, and the apartment units nestled in amongst trees, are perfectly designed and decorated with wood for families with great pillows, sheets, furniture, flat-screens, and the units have fireplaces and patios great closet spaces for sport equipment.

Robert Stuart, 3 晚家庭旅遊, 2018年12月22日

Hotels.com 真實旅客評語

Nice hotel, great staff and facility. Will definitely come back.

2 晚家庭旅遊, 2018年12月20日

Expedia 真實旅客評語