None of my request was noticed by the hotel, and they do everything exactly opposite of my request which make me very very upset. Hotel is extremely expensive in this quality. Room is extremely tiny. No air-con is a big problem, especially you are facing the back, no wing come in. If you are facing the main street, it will be very noisy, because of lot's of guest of other hotel drinking alcohol downstair (too hot inside hotel), as well as noise of police vehicle & ambulance (dont know if there is a depot nearby). Luggage storage after check-out was handled by a "sister" hotel nearby, but you just leave there yourself in a small rm, and they will not give you a receipt, that mean everyone can go in and get your luggage. The only good thing is close to Paddington Station, but no others.