I stayed in a junior double room. It was likely the smallest room I’ve ever seen in a hotel. The bed was very tight. Heat was rationed during the morning and evening. The bathroom was poorly designed with minimal space for toiletries. The water pressure was too low. The sink, which was half way into the shower, was so small and narrow I ended up soaked shaving, brushing my teeth or washing my face. No wash cloths provided, no hand towels, no tissues, no extras. There is no elevator. I am 74 and had to lug a 50 pound suitcase up 4 flights of steps. Only one suitcase can be opened at a time space wise. The bed was small, but fairly comfortable. The staff varied from just ok to somewhat pleasant. No safe in the room. Tea maker, no coffee maker. Breakfast was decent, but the room very crowded. It was convenient to Euston Station (the reason I booked it). It was noisy due to old windows.