Lady at check in looked like I was bothering her just to check in. No smile, no hello, no welcome, no nothing.
Water was on floor from front door to elevator. No effort to dry the water or put out a safety sign.
Children were running around lobby unsupervised. A danger to bumping into senior citizens.
Small children began screaming at 9pm and continued for over an hour. In their room, hallways, elevator, and even outdoors. We were scared, it sounded as if children, including infants, were being abused. We were afraid to leave our room.
From midnight to 3am it sounded like a war was going on in the floor above us.
We were literally terrified and afraid to even call the front desk.