The hotel was super quiet, the beds were comfortable, and the rooms were large. The hotel room did look a little worn. I would have rated the stay a 4 out of 5 but while we were checking out we were informed there was going to be a $50 Resort Fee added on to our bill. Hotels.com failed to mention the added resort fee. The explanation was that the Seneca nation was charging the fee since NY stated doesn't charge any tax on Reservation land. So basically, travelers are stuck with a surprise tax.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 8 日
Mehrzad
Mehrzad,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Michael
Michael,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Joanne
Joanne,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 3 日
Rude check-in & smelly rooms
Extra surprise charge of $25 at check-in for all guests, on top of "all fees included" by hotels.com. Changed rooms 3 times: first room smelled of smoke, second mildew & third also mildew (though lesser). Ended up on side facing highway/entrance which is loud. Check-in manager Courtney was rude: accused me of lying about smells in rooms to get a suite. Entrance reeks of pot. Best avoided altogether.
Alexander
Alexander,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Clinton
Clinton,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Larry
Larry,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 30 日
Terrible Food Service 7/29/25
Food service was terrible Tuesday evening. We tried to go to the Italian Restaurant, waited OVER 1 1/2 hours, left and went to the cafe, waited another 1/2 hour and was finally seated. The service and food was wonderful. Was SO disappointed with the restaurants and their lack of Servers. More than half the restaurant had empty tables with no one to take care of you. What was even worse, NO management came out to explain to all of us in line what was going on. If there were other placed to eat nearby, we certainly would have left but there isn't . You're pretty much captive.
Michele
Michele,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Ann F
Ann F,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Joseph
Joseph,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Melissa
Melissa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Repeat traveler
We have stayed here before and it has always been great
JAMES
JAMES,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Bradley
Bradley,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 17 日
Beautiful hotel. Quiet room, modern and roomy.
Patricia
Patricia,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 15 日
Lawrence
Lawrence,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Front desk
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
cathleen
cathleen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Gerald
Gerald,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Excellent stay
Such a diamond in the rough. The hotel is beautiful and the staff are extremely courteous. I was accidentally assigned a smoking room, and there was no alternative avaliable. They were apologetic and when we decided to check it anyways, you could barely tell, even for 2 non-smokers.
Buffet dinner, as usual, was excellent and the service was great.
KIMBERLY
KIMBERLY,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 28 日
Michael
Michael,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 21 日
It was a great one night stay. The front desk didn’t say anything about the fees correctly, but I’d stayed here before so I knew it was $120 charge on your card for incidentals, then when you leave it’s just a $20 charge. Everything else was great!
Kayla
Kayla,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 20 日
Denise
Denise,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 19 日
We love staying at Seneca Allegany. The staff is especially welcoming. Wish I could say we were "winners," but I can't, although I did see several people around me winning. Maybe next time...