Very terrible experience. Booked this hotel as I had an important interview downtown in Albany. When I arrived there at 9pm, it’s overbooked and we were relocated to a motel 20 mins away. The motel was terrible and the hair dryer was even broken. The staff was rude when we tried to understand the situation. The staff on duty promised to cover the extra transportation costs from the motel to the bus terminal for the next day and arranged a taxi for us. But we were kicked out of the taxi as the operation manager refused to honor their promise. They were only reluctantly agreed to cover such costs, which they offered at first, after we contacted hotels.com and got a written proof. We nearly missed the bus back to NYC. It’s not fair to us to take the extra efforts and time, while supposingly, I should have focused on the interview. Don’t ever book this hotel if you have any important appointment. Really disappointed.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 1 日
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Room was spacious, clean and bed was comfortable. Pull out sofa was perfect for our toddler or small adult only. Pool was nice but hot tub was out of order. Breakfast was nice.. get there early though it gets crowded. Room was very quiet and ac was cold and comfortable. Parking is $10 a day so be prepared for that
Sarah
Sarah,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Lekha
Lekha,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 11 日
Angela
Angela,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Charlene
Charlene,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 23 日
Vincent
Vincent,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 19 日
La habitación que nos toco estaba lado del gym y cada vez que giraban las pesas retumbaba la pared y si imo esta durmiendo es incómodo tanto ruido y golpes en la pared
Marielix
Marielix,4 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 19 日
Stayed for 3 nights . Day1 ok, day2 and 3 only Cold continental breakfast. Nothing in breakfast area was replenished even coffee at 8am. All Marriott hotel that we’ve stayed in different locations that week have real breakfast served. Should not include continental breakfast included if they will just serve “cold continental breakfast only today” not expecting a lot from the place but got disappointed.
Vincent
Vincent,3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 19 日
NAM S
NAM S,6 晚旅行
Travelocity 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
Nathan
Nathan,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 3 日
Unbelievably dirty, terrible smelling room. Floors so dirty shoes stuck to it. It was horrible, will never be returning.
Hailea
Hailea,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 3 日
Thank you Casey!!!
We came to Albany for the Shane Gillis show at the mvp arena. The room was past expectations! Best room we have ever stayed in. The very best part was the woman at the desk, Casey, she was so AMAZING! She was the best part of the trip! She was sweet and friendly and so informative! Definitely can’t wait to stay again!
Jacqueline
Jacqueline,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 2 日
Very friendly staff
Jessenia
Jessenia,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
Jessica
Jessica,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
Staff is so friendly and accommodating with any information regarding anything locally!
Margarita
Margarita,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 13 日
Sexxy
Sexxy,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 10 日
Ashley
Ashley,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 6 日
Eric was great at check in!
Shannon
Shannon,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 4 月 4 日
They dont treat their
SM Sadek
SM Sadek,5 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 4 月 3 日
They dont treat their customers well. All of them are rude and liars. They dont care about their customers.