格倫羅斯溫德姆拉昆塔套房飯店

Room had mold in the bathroom

Bonnie, 1 晚家庭旅遊, 2021年08月28日

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Service was amazing. There were bugs in the indoor pool room dead on the floor. The bathroom in the pool room was awful and dirty. We needed to get instruction on how to get the hot water to work and how the tv controller worked. Apparently you have to turn the shower handle twice and the channel buttons don't actually work. The tub in the room was worn and looked like it needed repair. The room smelled damp as well. However the ladies we encountered we amazing.

Marcia, 1 晚家庭旅遊, 2021年08月21日

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Our first room that smells so bad of mold I had to be transferred to a new room. The second room also smells of mold but not to the extent of the first bedroom. We requested more toilet paper since we only had less than half never received it ended up going downstairs to the Public restroom to obtain another roll of toilet paper.

Tina, 2 晚旅行, 2021年08月20日

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Room set up was perfect however cleanliness was well below acceptable standards. Couch and chair had multiple stains, found old food pieces on the floor, mirror and doors had visible dirt as well.

Mallory, 2 晚家庭旅遊, 2021年07月30日

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2/10

Check in was ok, but when we got the room it smelled like mold. The bathtub had this vinyl peeling in the bottom and it was gross. The bed was HORRID. It was like sleeping on the floor. When they “cleaned” our room they only left one dirty towel and one clean towel. No wash clothes and no hand towels. There were three in in our room so we had to share a towel. Breakfast food was terrible, as well. Room was overall just dirty.

Kasey, 2 晚家庭旅遊, 2021年07月23日

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Zero staff on-site

Horrible experience and staff non-existent. Security is not a high priority even after notifying front desk. Rear entrance doors do not lock so people accessing building freely, add to it that room door not closing completely unless forced. We brought to staffs attention after waiting at front desk 20mins without anyone appearing but never looked at. Tv showed service interruption but never able to locate staff again to fix issue so we gave up. Mold growing in bathroom. The list goes on. Stay away.

Michelle, 2 晚家庭旅遊, 2021年07月23日

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Horrible hotel due to humidity, food and security.

Horrible experience. The humidity in the room made it very difficult to open the hotel door. I had to get instructions from the staff, before we could enter. The furniture was wet. The floor was slippery. The back door was never locked and there are no cameras that record guests. Hot breakfast items were never hot. It is my first bad experience with LaQuinta. I will never return.

Joan, 2 晚好友同遊, 2021年07月16日

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TV didn't

1 晚家庭旅遊, 2021年07月11日

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Pleasant.

1 晚旅行, 2021年06月20日

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Overall very good hotel. The biggest issue for me was that the TV was limited to over the air local channels with no cable and the wifi was painfully slow.

2 晚旅行, 2021年06月18日

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