Great stay! Everything was very clean and comfortable. Staff was very welcoming!
MARK
1 晚家庭旅遊
10/10
The first time we stayed here we were very disappointed. We actually almost didn't stay a second time but we tookour chances. This last time we stayed the experience was better. The elevator was still very sketchy this really needs to be fixed and not just temporarily. The lobby was extremely hot due to the doors opening so it was uncomfortable standing in line waiting to get our room key.
Wayne
1 晚旅行
10/10
It was peaceful staff was awesome
Mark
2 晚家庭旅遊
6/10
The staff were friendly. The problem is the walls and ceiling are so thin that when the room upstairs ran bath water you heard every drop and it was loud. Kids running up and down hallways echoed through the room up until 2am. Everything was very clean but highly recommend staying on the very top floor to avoid hearing any noises from above.
April
1 晚旅行
4/10
It is terribly bad, having to wait for front desk person to show up. Even after using their phone to contract front service person. The Phone rang and rang and still no show. This is the 3rd time this has happened at this hotel.
Juan
1 晚商務旅行
2/10
Subpar
Tiffany
1 晚家庭旅遊
8/10
marina
1 晚好友同遊
4/10
The room was nice but no hot water in the bathroom. I reported it to the desk but they didn’t do anything. A high price for room you could not take a bath in after working outside all day.
Harley
1 晚好友同遊
2/10
Absolutely terrible!! This was the worst stay I have ever had. Elevator is so unsafe! It trapped us on it for about 5 min before finally going down and letting us off. Tried using the call button to get help and it was out of order. When reported to the front desk they stated “it hasn’t killed anyone yet” like it was some funny joke. Will never be back. If 0 stars was a thing, this would be the time I would use it
Jordan
1 晚家庭旅遊
10/10
Glenn
1 晚商務旅行
10/10
Jonnie
1 晚旅行
8/10
Amanda
2 晚旅行
4/10
The stay was mediocre, the check out experience was rude and unaccommodating...
Walt
2 晚商務旅行
8/10
Kirk
1 晚家庭旅遊
8/10
Ricky
1 晚旅行
4/10
It was a very confusing and frustrating experience to get information. Ask the front desk no you have to go through engine.com that you booked through. No I booked through hotels.com. Then on Saturday morning Sarah told me the same thing of who I booked through then gave me that number. Of course they didn’t have my reservation. Then it was the app asking the hotel for the same information I was asking. So why the middle man plus on Friday night I was told by the chat person that the manager was going to email me before check out tomorrow. That didn’t happen and when I asked about the manager she was off that day. So that email never came that day or on Sunday. I was checking out early and didn’t get my questions answered. When I did check out Sarah at the front desk said she could check me out early then she changed it saying she couldn’t it had to be overrode by a manger which the manager was off. I was beyond frustrated. Telling me who I booked through and that was wrong. Telling me a manager was going to email which never happened and that they could check me out early then changed it. Not sure if these people no what they’re doing.
Maja
3 晚商務旅行
10/10
Marla
1 晚旅行
10/10
真實旅客
1 晚商務旅行
10/10
Ryan Felix
1 晚旅行
10/10
Gabriel
6 晚家庭旅遊
8/10
There were issues with the mini fridge (was not level, so the bureau would not close without lifting the door). There was also a fire in the housekeeping laundry room and smoke and smell of fire permeated the hotel.
I still am impressed with the staff and their willingness to assist.
Forrest
2 晚旅行
6/10
The tv is has a volume max, which is understandable but it is set so low that you cannot hear it at all if there if there is the slightest sound from the AC or anyone else talking. Also, there was no shampoo/soap in the bathroom.