We are a family of three plus our golden retriever. Our daughter is 9. We selected Hampton Inn and suites because it had good reviews and they claimed they were pet freindly. We arrived after a 9 hour drive and the young man working the desk was rude and had no real clue about anything. He acted like he didnt know where the bathroom was. He didnt tell us how to get to our room, where the dog area was to go to the bathroom, but was sure to tell us that our dog was not allowed in certain areas and that there would be fees if our dog damaged any areas. The facility was under restoration which would of been nice to know. The first night we got a call saying we were being to loud. We were on the third floor with a nine year old and a 3 year old golden retriever. Not one of the faculty even addressed our dog, to me pet freindly means exactly that. Be welcoming of dogs, make there owners feel they are welcome. We did not feel she was welcome. The second day the young lady working the front was much nicer. Over all was a okay place to stay but if you have a dog you might look around.
Marc
Marc,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月22日
Joleugal
Joleugal,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月20日
Very clean, comfortable room. Nice mattress, breakfast, hot tub, staff. Very pleased.
Roger
Roger,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
The staff and building conditions even under construction are phenomenal but the area was a little sketch. I’d stay again I felt very safe and entire staff was excellent. Thank you for a great weekend
Laura
Laura,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月20日
Linda
Linda,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月2日
Great place to be
Carl
Carl,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月1日
Positive that they are renovating as we got a new room, but as they are in the revovating process, your stay might be affected
And even the new room was not completely clean - several hair in the bathroom, doors
Mirjam
Mirjam,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月27日
Lorena
Lorena,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月24日
Charles
Charles,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月12日
Kryclei
Kryclei,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年8月2日
Tatiana
Tatiana,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年7月23日
Was being remodeled and water was out.
Darren
Darren,1 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月22日
Sleepless in Lake Jackson
At 1:40 am in the morning the smoke detector in the room started beeping every few minutes. When I called the front desk, I was told that he was just supposed to watch the desk and check people in. I asked him what he was doing to correct the problem and was told he didn't know what to do or who to call. There was trash piled up in the parking lot; though they just went through a storm other motels in the area did not have trash piled up.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年7月11日
Donald
Donald,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月4日
Jose
Jose,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月1日
Could use some TLC but it’s a nice hotel. The breakfast was really good. The staff were friendly and helpful. No complaints
Ron
Ron,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月24日
Lisis Melisa
Lisis Melisa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月20日
Lelis
Lelis,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年5月30日
OK stay
The refrigerator was not working, the evening front desk lady was not nice and wanted us to charge everything to our room and refused to let us pay for snack items. Pool was nice. Breakfast was not good needed to have better options and make sure food was out at all times. Went to get breakfast and it was all gone. Best go to Whataburger for breakfast.
Robin
Robin,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年5月27日
The halls and room were filthy and the smell of mold made you nauseous as soon as you opened the door. There was hair and debris all over the floor and in the tub. The towels had dirty spots on them and the linens wreaked of urine smell. We told the front desk and they didn't seem to care. They didn't address the mess or dirty linens and suggested we run the faucet to make the mold smell disappear. This was the worst hotel that we have ever stayed in.
Shana
Shana,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年5月22日
Overall it was a good place to stay. The halls and room were humid. There was a bit of a musty smell in the hall. We just kept it a little cooler to help with the humidity. The cleaning ladies were very helpful, nice and friendly when I needed towels and such!!