Room confusion trying to sort out front desk personnel was absolutely rude, and unkind. We will not be sending our employees here ever again.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月6日
Worst experience ever!!
There were Roaches in the one room and when I was moved to the next room, more Roaches! I was given a refund and still have not seen it reflect on my card. I was told that I had to contact Hotels.com
James
James,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月6日
Average Room
The room was clean however there was a lot of wear and tear in the room. The shower curtain was torn, the coffee maker did not work, it took at least 5 minutes before the water was hot enough to take a shower. There was some kind of vent in the room and the door was barely hanging on. Our first night after we left the room for dinner and came back our key did not work. Not worth the price we paid for the room in my opinion and will likely stay somewhere else next time.
Mia
Mia,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
James
James,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月4日
Micheal
Micheal,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月2日
Hannah
Hannah,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月2日
I checked in room 405 and was moved to 415 because my guest woke up to find bugs in the bed. We too a video and called front desk, Megan the night auditor move me to Another room upon entering the room we saw bugs coming from behind the head board, by this time my friend couldn’t sleep and left the hotel
James
James,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月23日
Donald
Donald,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月23日
Meh
The stay was about standard. They will hold a deposit for a week even after prepaying. Side doors out had to walk all around the building to and from vehicle and pool service was down.
Vaughn
Vaughn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
Dimitar
Dimitar,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月17日
Quick overnight stay - bed was not comfortable. Breakfast below average
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Night away
Room was clean comfortable, should have had other window covering . It didn't seem to be private from inside
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Marcus
Marcus,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月12日
No check in, not my fault
I paid when i reserved my room. I use to live in Leland and move to Ashville about 6 months ago. I came home for Thanksgiving. I could not check into the hotel because of my ID. It still had my old Leland address and they said i lived too close. I was told i would get a refund but now the hotel and hotel.com are messing me around. I just want my refund. If you want to help with that, please
Danny
Danny,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Nathaniel
Nathaniel,6 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Patricia
Patricia,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月3日
Nadjah
Nadjah,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Anne
Anne,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月11日
Luis
Luis,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月9日
ANTONIO
ANTONIO,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
It was clean and peaceable , I enjoyed my stay.
Coleman
Coleman,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
Norman
Norman,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月3日
Needs a serious cleaning.carpet and wall stains.has a smelly smell and room looked like it has mold