I reserved 2 rooms with 2 queen beds each. 2 beds broke - 1 collapsed to the ground on the right foot side the other tiped straight down. The door knob broke off the outside door from the inside and live mosquito larva was coming up from the drain filling the vanity sink. The tv in my room didnt work nor did the phone or clock on the night stand. They were dead props. We notified the front desk of all of this immediately. The boy the sent jerked the bed up and said "it should be good". It wasn't. We drove 7 hours late in the night. They wouldnt give us another room. Even though there wete availble beds because we booked online! A full refund would be appropriate.
Domonique
Domonique,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 21 日
Cheri
Cheri,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 18 日
Hotel with attitude
The breakfast was good. There were biscuits and gravy, scrambled eggs, sausage patties, waffles, etc. The bed and pillows were actually very comfortable. The minus of this hotel is it is extremely dated and needs some repair.
Tina
Tina,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 25 日
Dusti
Dusti,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
Lewis
Lewis,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 11 日
Gary
Gary,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 6 日
Room was clean . Pool area not so much. Would stay again
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Great weekend trip. We have stayed here every time we come to Eureka Springs. The elevator was on the fritz while were there. We had 2 people in our party that cannot do stairs, the front desk went above and beyond to get a room on the entry level. Great custom service
Delores
Delores,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Decent hotel - can walk to some restaurants. Hotel is on the older side, but still ok.
Jason
Jason,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
Very nice clean very nice pool did not stay for breakfast, but they had a iron board hair dryer, coffee pot icebox microwave all in the room the room had some minor repairs that need to be done but overall it was nice clean and comfortable and very quiet
Savannah
Savannah,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
william
william,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 3 日
Claudia
Claudia,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
Leland
Leland,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Scott
Scott,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 25 日
Good
brian
brian,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 20 日
Great value for the price. The free breakfast had eggs, waffles, cereal, biscuits, juice, coffee etc. Quiet and comfortable
Ishriak
Ishriak,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Big rooms
James
James,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 17 日
Harry
Harry,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 2 日
Was very disappointed the hot tube was down and the pool was cold as ice. One of the main reason we picked this place because of our fantastic stay the last time
Ike
Ike,3 晚浪漫之旅
Orbitz 真實旅客評語
8/10 非常好
2025 年 4 月 30 日
Donald
Donald,4 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 29 日
Let people know the pool and YouTube is broken
The rooms were clean. The staff were great. The breakfast was good as well. My only complaint is that they didn’t let people know that the pool was not working at the hot tub was out of order. That’s one of the reasons why I booked that hotel but as far as that, no everything else was great
Roy
Roy,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 28 日
Janice
Janice,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
Liked all of my stay! Most of the time was quiet. Morning free breakfast n coffee was good and always opened earlier than expected! Very courteous Staff! Rooms cleaned every day!! Wonderful Stay !!