東北伊利套房智選假日套房飯店 (Holiday Inn Express Hotel & Suites in North East (Erie), an IHG Hotel)

The front desk worker was not very pleasant to anyone but overall fun time

Great place for a little getaway with kids .

Great place, close to interstate 90, not far from stores, fishing, and wine country. Great mini water park for children.. Good breakfast.

It seemed like we were being profiled and watched closely because we were African Americans and it made me feel uncomfortable but not surprised

The hotel was completely overcrowded and there was no parking left. We had to park at the restaurant next door. Your hotel went against Governor Wolf and the CDC guidelines. People were not wearing masks throughout the hotel lobby, hallways, or pool areas (inside water was of course expected, but they werent wearing them while not swimming). We weren't even able to enter either swimming pool or the hot tub because they were all over the CDC guidelines excessive overcrowding. We chose Holiday Inn Express because we believed this company valued their guesrs safety and was proven the hotel staff has no cares of consideration for people's safety. We checked in at 3 o clock pm and checked out only 3 hours later because of this. The hotel staff would not offer us any sort of compensation back or to move us to another hotel they are affiliated with that was not as overcrowded and that wouls be following the cdc guidelines. We will never use this hotel chain again.

We stay here often. We come to ski, stay at hotel for amazing pool and mostly hot tub. However, no-one monitors the pool area. During Covid-19, it is nice to take turns in Hot tub so not in close distance. There was a hot tub full of people for 3 hours? No turns? We specifically stay here to rest our legs after 6 hours of skiing. On busy weekends, some staff should monitor. I understand it is swim at your own discretion, but I do not feel like addressing another guest to get out of hot tub. We will not stay at this location during busy weekends again, at least not until Covid is over or better. Otherwise, the hotel is truly amazing in every other detail! Customer service, great. Hotel is very clean. Breakfast is fantastic. Other than no support with social distancing help in hot tub. Everything was great!

It was not the cleanest place but the staff was excellent

The Staff was Amazing And Top Of The Line Service, And They Really Care About Their Customers And Their Needs, On A Scale Of 1 To 10 I Would Give This Hotel A 10+ I Was Extremely Impressed With The Management, And The Hot Breakfast Was A God Scene They Did A Wonderful Job.

The hotel was clean and accommodating for a family of five and we had no issue with the service.

Property was nice, tons of screaming kids in the pool / hot tub.