Manager was quite unprofessional, overall did not enjoy it.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月12日
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月11日
Amanda
Amanda,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月22日
The breakfast could be better
Sharan
Sharan,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月14日
Sharan
Sharan,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月31日
Great front desk but pool not in service
The front desk is very helpful which I will give it 5 star.
While the pool is not in service which is a great draw back since it was not mentioned when we book it one day ahead. Since I book the hotel due to it has the pool, so my daughter can enjoy some water time. It was disappointed.
Bin
Bin,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Lydia K
Lydia K,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月26日
Mehh Stay
Until we checked in there was no warning that they put a $200 hold on your card instead of just having a card on file.
When we checked in at 3 we were told the pool hours and by the time we went down for a swim around 8 it was closed for unknown maintenance.
Our room was “upgraded” too a deluxe two double bed room however we Originally booked for a King size bedroom. When having a small child that wants to sleep in bed with you this is more of an inconvenience than it is an upgrade. And the Refrigerator in the room was crazy loud.
Only positive things I can say are that it was not busy so our floor was really quiet and the free breakfast was nice.
Laurinda
Laurinda,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月10日
The Front Desk staff were horribly rude, both of them. The first person literally told us she wouldn't check us in because she wanted to make another employee do the work. The hot tub was not hot, the jets are non-existent and the pool towels are tiny bits of sandpaper. The hallways and room walls were filthy and there was hair all over the bathroom and in between the sheets. I honestly believe the room may not have been cleaned at all. The rudest, laziest front desk person said she was the manager, so it totally makes sense. I will honestly never stay in any Best Western again after this experience. Sad really, it used to be a brand you could rely on.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Joshua
Joshua,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年12月3日
Shea
Shea,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
M
Tim
Tim,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月22日
Cheryl
Cheryl,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月19日
Alejandra Martínez
Alejandra Martínez,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月17日
Wyatt
Wyatt,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年11月13日
They were building new storage units right outside our window that started right at 7 am. Someone above us was very heavy footed stomping their feet until 1am. There was a barking dog. The bed was very hard, both my husband and I woke up with our hips hurting. The pillows on the bed were flat and the size of a throw pillow for a couch and we got a king size bed. We wanted to upgrade our room to a suite when we got there because our kids and grandkids wanted to come see us and have pizza but was told we couldn’t because we booked our room on Expedia. Oh and they tried charging us $25 for my service dog. We won’t be staying there again.
Debra
Debra,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月9日
Good
Armando
Armando,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月8日
The person at the front desk was extremely helpful and thoughtful.