The hotel location is perfect and within a walking distance to Qianmen. I enjoyed Peking Opera very much so my mom and I loved this location. In my room, the bathrobe was not changed and I found a used tissue in my pocket. This was very annoying and I did not rest well on the first night. I raised an oral complaint to the manager. After investigation, the manager sent us apology and provided us a free upgrade to Executive and access to administrative lounge to me, my husband and my mom. The food in Administrative lounge is ok but the view is fantastic. Although there were some unpleasant experiences at the beginning, the service is very good overall.