We stayed from Friday-Sunday. The elevators were out of services more than 1/2 of our stay. Now I don’t mind stairs but when you’re having to bring luggage from the top floor it’s a pain. The bed was not comfortable at all. Probably one of the most uncomfortable beds I’ve slept in. The staff was friendly and helpful. The hotel appeared pretty clean .
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 5 日
Never again
This was a horrible stay. I did not expect that from Aloft. Immediately noticed filthy shower. Comforter had blood stains. The coffee machine was dirty. The Kleenex box was empty decorated to appear full. Fire alarm went off in the middle of the night after 1 am took over 30 mins to stop. Elevators went down for the day. The air conditioner leaks onto the carpet creating a huge puddle.
Diamond
Diamond,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
mario
mario,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 8 日
The hotel wasn’t terrible but could’ve been better. There was only one working elevator. The back doors near the dog area were broken so we had to walk all the way around to the front entrance to come back in. The AC in the room didn’t work properly and the room was often hot.
Kayla
Kayla,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 24 日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 24 日
Antonio
Antonio,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 24 日
No customer service
Tried to take a shower…the water in the shower was scalding hot. Neither my daughter nor me could use the shower. I went to the front desk twice and was assured someone would be coming to fix this. No one came… I had to catch an early flight without any resolution.
Thomas
Thomas,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
Charles
Charles,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 20 日
Denise
Denise,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Dave
Dave,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 17 日
Staff was friendly and helpful. Room was clean.
Candance
Candance,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 17 日
BRUCE
BRUCE,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 10 日
N
Carmen
Carmen,1 晚旅行
Travelocity 真實旅客評語
4/10 一般般
2025 年 5 月 10 日
Our family liked this property but we just had a weird night when someone tried to enter our room and this time it was only my daughter and I so North Charleston is not the safest place to stay so we may need to choose other areas even causes longer drives when we visit our son
Carmen
Carmen,1 晚家庭旅遊
Travelocity 真實旅客評語
4/10 一般般
2025 年 5 月 9 日
Great location, but that is it.
A noise that sounded like an air compressor running and then whooshing of water in pipes happened over and over all day and night.
Also the shower water control handle came off in my hand, the air conditioner made an awful noise when coming on, the deadbolt could not be locked on the room door. There was a swing over knob lock for the door, but it required pushing against the door extremely hard.
Brad
Brad,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 8 日
Philip
Philip,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 8 日
The front desk staff and the bartender were friendly, attentive and well informed. But the hotel itself is very poorly managed. When we first arrived we walked into a room with two large cracks across a heavy sliding mirrored door; the safe didn't work; ceiling panels looked as they were ready to cave in. They moved us to a slightly better room with similar issues broken safe, ceiling tile cracking through the plaster; the phone didn't function; rust in the shower and on a commode that didn't flush because the flap was too old. To make matters worst there was no room service for two days. The cleaning staff was working from the time I left for my business (6:50 am) to until I returned (8:00 pm) and still my room was not touched. Even the lobby bathroom was poorly stocked. The front desk did what they could to provided new linen, but clearly it wasn't enough. I reported this to both the hotel and Expedia. We are waiting for an answer.
Camila
Camila,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 8 日
Catherine
Catherine,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 7 日
Addison
Addison,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 7 日
The staff
Venetta
Venetta,6 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 6 日
Aloft hotel
Cockroach near the room door.
The breakfast basically cold cereal.