Near Ripley's Aquarium of the Smokies, Quality Inn & Suites offers a warm welcome with continental breakfast, a cozy terrace, and convenient laundry facilities. Unwind by the seasonal pool or stay connected at the 24-hour business center. The helpful staff has left a lasting impression on previous guests.
Ripley's Aquarium of the Smokies - 11 min walk - 0.9 km
Anakeesta - 11 min walk - 0.9 km
SkyPark - 18 min walk - 1.6 km
Gatlinburg Convention Center - 20 min walk - 1.7 km
Wild Bear Falls Indoor Water Park - 2 min drive - 1.4 km
Getting around
McGhee Tyson Airport (TYS) - 67 min drive
Restaurants
Pancake Pantry - 14 min walk
Ole Red - 9 min walk
Subway - 13 min walk
Kilwin's - 15 min walk
No Way Jose's Cantina - 13 min walk
About this property
Quality Inn & Suites
When you stay at Quality Inn & Suites, you'll be within a 15-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. Guests can take a dip in the seasonal outdoor pool, and free perks include continental breakfast, WiFi, and self parking. Also, Great Smoky Mountains National Park and SkyPark are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and breakfast.
At a glance
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Hotel size
86 rooms
Arranged over 7 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets allowed (2 total, up to 31 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking includes off-street options
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free continental breakfast
Coffee/tea in a common area
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Skiing nearby
Working away
24-hour business center
Meeting room
Computer station
Services
24-hour front desk
Laundry facilities
Facilities
1 building/tower
Built in 1985
Terrace
Television in common areas
Seasonal outdoor pool
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Here's the breakdown, no surprises
Children & extra beds
Rollaway beds are available for USD 25.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20.00 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg
Frequently asked questions
Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Inn & Suites?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 31 lbs per pet. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Quality Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Quality Inn & Suites and nearby?
Have fun with nearby winter activities like skiing. Quality Inn & Suites also has a seasonal outdoor pool.
What's the area around Quality Inn & Suites like?
Quality Inn & Suites is a short 13-minute walk from Ripley's Aquarium of the Smokies and 12 minutes' walk from Anakeesta. Travelers say this hotel is in a good location.
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Quality Inn & Suites Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Location
Breakfast
Service staff
Fireplace
Bed
Balcony
Elevator
Bathroom
Parking
Reviews
10/10 Exceptional
Aug 2, 2025
Enjoyed the hotel.
Great location near trolley stop. Loved the view off balcony. The beds were comfortable. The pool was nice on a hot day.
TERESA
TERESA, 3-night trip
10/10 Exceptional
May 28, 2025
Great location and friendly staff
Jacob
Jacob, 3-night trip
10/10 Exceptional
Jun 17, 2025
Everything was wonderful. Spacious room, good breakfast, wonderful staff
Kristena
Kristena, 1-night trip
10/10 Exceptional
May 9, 2025
Very friendly staff, room was clean
Fonda
Fonda, 1-night trip
10/10 Exceptional
May 19, 2025
Good place for family to live
Yessar
Yessar, 1-night trip
10/10 Exceptional
Apr 5, 2025
Perfect hotel and convenient location.
Daniela
Daniela, 1-night trip
8/10 Very good
Jun 27, 2025
The weather was nice.The one bad thing is the refrigerator in our room was not working.thñe breaķfast offered was great.the best
Kathy
Kathy, 2-night trip
10/10 Exceptional
Apr 6, 2025
Nice staff, clean rooms
Tammi
Tammi, 2-night trip
8/10 Very good
May 6, 2025
This area is walkable to the attractions in Gatlinburg and easy free parking.
Diana
Diana, 1-night trip
10/10 Exceptional
May 20, 2025
The staff did a great job. The breakfast was excellent, and the ride to the airport was first class. Definitely recommend.
Joseph
Joseph, 1-night trip
10/10 Exceptional
Jun 3, 2025
It was perfect
Katie
Katie, 3-night trip
8/10 Very good
May 10, 2025
Lovely staff!
Clare
Clare, 1-night trip
6/10 Good
Jul 25, 2025
It was ok for the price but not the cleanest. We found a "hairball" in a towel, a bug in one of the beds, the outlets by the beds didn't work, and the breakfast was awful.
Verified traveler
2-night trip
10/10 Exceptional
Apr 13, 2025
Very nice property with great location! Just bang on the river and local attractions
Kunal
Kunal, 1-night trip
6/10 Good
Jul 5, 2025
Could be better.
Building is in a good location at edge of town. Making it a quiet area. However the building it’s self is way overdue for updates renovation. Personally I would not use this hotel again unless it gets remodeled. Staff was polite and courteous. Building was clean and provided breakfast was good.
Wesley
Wesley, 2-night trip
2/10 Poor
Aug 26, 2025
Most of staff rude
Ice machines broken
Fire place didn't work
Went down to ask about leaving early
was told no management was on property and couldn't do anything about a refund
Asked when they would be there
Told no clue and no way of getting ahold of them
Don't waste your time or money
Mark
Mark, 2-night trip
6/10 Good
May 22, 2025
We love this area of Gatlinburg and have stayed here many times. Everything is within walking distance of the property. The staff is friendly and helpful. There are bears in the area and one guest had paw prints on the door of his truck.
David
David, 1-night trip
10/10 Exceptional
Apr 29, 2025
Excellent
Octavio
Octavio, 1-night trip
10/10 Exceptional
Apr 30, 2025
Amongst the forest. Good view and close to the town. Can take a shuttle right outside the hotel so don’t need to walk or pay for parking in the town. Amazing
Sai Paresh
Sai Paresh, 1-night trip
8/10 Very good
Feb 11, 2025
The king suite with fireplace and jacuzzi is a great room for the price
Joshua
Joshua, 2-night trip
8/10 Very good
Apr 5, 2025
Beautiful view! We saw a bear right in the property!
Shelly
Shelly, 2-night trip
2/10 Poor
Jul 24, 2025
Never ever again
DO NOT STAY HERE. My room was absolutely infested with ants, centipedes, fleas and bes bugs. Noylt to mention the ac only half worked and the room itself was shabby. The only positive were the beds were comfortable. Listen to your nose when you walk into the office you are smacked with the smell of mold and cigarettes.
Verified traveler
12-night trip
10/10 Exceptional
Jun 22, 2025
The room was clean and great for us. Has a great breakfast but the earlier you can get in there the better as far as the crowd. You can take your food back to your room or there's an outside area good for eating or just relaxing. If you have trouble walking you will have to walk up about 6 stairs. The only issue I had was one of the beds was terrible and had me hurting all night but I used the other bed the next night and it was good. It is a nice place.