4/10 一般般
2025 年 8 月 31 日
Very Disappointed
Weve stayed here in the past, and it was pretty good overall. However, we will not stay here again or recommend this location. In the bathroom I noticed it could have been cleaner, there were rings around the tub, soap residue on the soap holder in tub area and above the toilet. I informed the front desk agent (young lady) via both phone call and after we were leaving out for the day. Also, requested fresh towels. Was told will let housekeeping know and take care of it. Upon returning that night, bathroom not cleaned nor fresh towels. Informed the front desk(young man), he was attentive, apologized for inconvenience and stated he would make sure housekeeping would take care of the issue in the morning. However, I informed him we were checking out in the morning. Management needs to re-train the cleaning staff, because that experience is both unsanitary and unhealthy. This needs to be addressed asap! No one wants to shower or stay in an unclean space. Also, the toilets are too low, and the pillows are terrible! And, the hotel could use both a deep cleaning and bathrooms need updating. The hotel does have an unpleasant odor especially the elevator and hallway.
Quincy
Quincy，2 晚旅行
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