We left the keys in the room and left by 9 am. We even said goodbye (with luggage in tow) to front desk attendant on our way out. I got a call at 12:30 pm asking if I had checked out and that they would charge me for late checkout for not checking out.
I stay at a lot of hotels and leaving key in room if fairly standard practice, except for unique, boutique type hotels with real keys.
Nothing was said at check in that I had to check out at front desk and the worker said nothing as we said goodbye on our way out.
Was disappointed with this expereince.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
Christopher
Christopher,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 3 日
Perfect if your traveling
Heather was a pleasure to deal with during check in. Convenient to the airport.
Kristen
Kristen,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
Birthday party weekend
The young gentleman at the front desk went above and beyond getting the tv in our room working. We were very grateful for his determination figuring out the problem and fixing it. Thank you! Clean room, helpful and friendly staff. Great location near the airport.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 18 日
Kate
Kate,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 16 日
The refrigerator leaked and noone seemed ro care at the front desk, mostly because it happened on a weekend. I returned to my room and before I had left I had just asked if someone could please put sone towels down on the puddle that was in the middle of the floor. Noone had done that. Luckily Mary the housekeeper was a few rooms down and was vwry responsive. She cleansed the water up immediately, said she thought it was the icemaker line leaking so she turned it off and pulled rhe fridge out and cleansed up the water behind rhe fridge. I saw her a little while later when I was returning to my sons football camp and she made sure everything was still good and it was.
At checkout I rried telling the guy and he basically cut me off and downplayed it, and stated it was because not everyone uses the icemaker. And i said well just wanted to inform you of the issue and on 2 mornings in a row I had a puddle in my room.
Melissa
Melissa,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 16 日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Elizabeth
Elizabeth,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 14 日
It was fine
Denise
Denise,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 13 日
Staci
Staci,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
close to airport
Maricar G
Maricar G,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 3 日
Paul
Paul,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
Very convenient for the marathon
I booked this hotel for the Fargo Marathon, and it was just perfect. Very friendly staff. Walking distance to the start line, free shuttle to the airport, and multiple food options within walking distance.
Gabriel
Gabriel,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 1 日
Nice hotel. Great location. Wish it had breakfast
Jay
Jay,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 31 日
Robert
Robert,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
The customer service was great
James
James,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 26 日
The area is very nice & the rooms very spacious.
The kitchen was very well equipped.
The two things we did not like-
The window curtains cannot be drawn fully & there is so much light even at 5:30 AM
The bath tub drains very slowly.