Despite our reservation through Hotels.com we were unable to stay at this "pet friendly" hotel with our pet because they were "out of pet friendly rooms" when we arrived. There is not a mechanism in hotels.com to reserve a pet friendly room.
We have stayed at this hotel before with our pet and it is fine. But highly frustrating to have to find other accommodations when we thought we had secured a stay.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月25日
Strange elderly man followed us around the hotel when we came out of the room. Creepy!
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Great
It was a great stay. Room was comfortable, clean bathroom, bed was amazing. Only bad thing was that my room was facing the highway and I could hear every car that passed by
MARTHA
MARTHA,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月24日
Lori
Lori,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月18日
Comfort.
Very nice room, Comfortable bed.
Rudy
Rudy,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月14日
Restroom was dirty, mold in cracks. Floor black not mopped.
Theandra
Theandra,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Thomas
Thomas,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月12日
Fantastic
Jose
Jose,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月30日
Hotels.com Fail
The hotel staff was wonderful, however, it was Hotels.com that failed. Hotels.com did not provide adequate payment information to the hotel. I was required to contact Hotels.com to begin resolving the payment issue. This led to a 30-45 minute check in. This was both embarrassing and inconvenient.
Donald
Donald,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月28日
Downgraded to lesser room and charged for higher
Booked a 3 bed suite after driving for 13 hours to move the family across country with a 6 week old puppy. Went to check in and was told we couldn't have that room due to no pets in that room so they downgraded us to a smaller room for about a $100 less and said they would adjust the cost. Well they kept the original amount and act like it's the $50 pet deposit that was the issue while ignoring the fact I was overcharged.
Lovell
Lovell,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月26日
Karen
Karen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
Miranda
Miranda,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年9月18日
There is no buffer for noise in this hotel. I could hear everything, which sounded like monkeys jumping around above and around me and people slamming things around in their room. I had to get me own towels one day when I came back and found all my towels missing in my room. There was flooding in part of the parking lot thay was unpacked due to a storm the night before. Bathroom by the pool was filthy.
Diana
Diana,3 晚商務旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月5日
Jacob
Jacob,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月3日
Nice overnight stop on our way home from Denver. Facility is fairly new and well kept.
George
George,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月1日
Close to interstate
Jamie
Jamie,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月1日
Not terrific. Had to get another room due to bugs in the bed. Staff was quick to respond, however. The new room had a pet urine smell, but bug free. For the price, I expect better.
BJ
BJ,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月30日
Great Place
The stay was great friendly staff and great service
Bernard M.
Bernard M.,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月29日
MARK
MARK,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月18日
Bed and pillows were outstanding....very comfortable
John
John,1 晚家庭旅遊
Orbitz 真實旅客評語
8/10 非常好
2024年8月4日
DOUGLAS
DOUGLAS,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月4日
Clean rooms great breakfast and right off the freeway very easy to get to! What more can you ask for!