Not as clean as it should have been. Beds were not comfortable and noisy for some reason.
Michelle
Michelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 8 日
Debra
Debra,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
Very nice stay. Service was excellent. They went above and beyond to make sure I had a great stay.
Jean
Jean,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 30 日
Robert
Robert,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 28 日
Could’ve been better
The room was great , the only thing that pissed me off was I had 2 air conditioners in the room and neither of them worked so it was very hot and muggy my whole stay !
KENDREA
KENDREA,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
Barbara
Barbara,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Homer
Homer,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 9 日
Beware ... Customer Service -- It Will Cost You
Sylvia
Sylvia,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 2 日
Worst experience I've ever had.
I couldn't tell you anything about the building itself because check in went horribly. I showed up with more people than the rooms capacity so I had to purchase another room (which I did with no push back and a smile on my face) but the desk lady continued to give me a hard time repeating the same rule of how many people in each room and stalling to check me in for my second room. I eventually got frustrated and changed my tone at which point she told me I didn't need to get hostile. In return I yelled at her because it became quite clear that myself and my guest were unwelcome no matter what we did to comply with their rules. She went on to tell me with an attitude that "they had 30 ppl upstairs yesterday" and so on and so on. Well who is "they" and what does that have to do with me and right now? Anywho, I gathered my guest and left with an attitude and in tears because things were said and I have never in my 35 years of living experienced anything like this. I found a nice, more accommodating hotel with nicer more welcoming ppl.
Eardell
Eardell,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 31 日
Pool area very dirty. Hire someone everyday
Well I don’t know where to start the pool smell like chlorine so bad it burned my eyes when I threw up the bathroom had hair all over the floor. It was really gross with feces everywhere.
Kendria
Kendria,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 28 日
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 18 日
Overall great experience
The room was showing some age - particularly the bathroom. The beds were super comfortable and the room overall met my expectations. The breakfast area was phenomenal- service amazing. The gal working in that area was friendly and helpful. We enjoyed seeing her in the morning. Ashish at the front desk was also a standout.
Carolyn
Carolyn,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
The staff is always friendly & helpful!! Breakfast is always good! Facilities are always clean!!
Raven
Raven,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 10 日
Wendy
Wendy,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 25 日
I stayed 2 days. I had one towel provided in the bathroom that I used the first day. No one cleaned my room, I had to use a hand towel the 2nd day. Other than that it was ok. I would have expected at least 2 towels and my room to be checked on between days.
Mark
Mark,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
It was nice. TV wasn’t working and they upgraded us to a suite. Very friendly staff. Stay there every time we go to Grand Blanc, Mi
Edward
Edward,3 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 22 日
Tofik
Tofik,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 22 日
Very dirty rooms bugs everywhere customer service was terrible
Tofik
Tofik,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Tracy
Tracy,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 19 日
Well breakfast was good but attendant acted put out when we came down a half hour before breakfast was over and she had to make more items. We were yelled at by front desk because 2.5 year old was screaming in pool area when no one else was in there. Our AC didn't work most the time there front desk was aware of this on several occasions our sink was clogged the entire time we where there. Loud people out front hotel even at 3am. Front desk didn't seem to know what they were doing.
With everything that happened no apology nothing was told to deal with expedia who we booked through.