Told the clerk at the desk there was a giant stain on the tub and could he check to see if there was another room available, he said he wasn't sure about another stain but would check and I responded we didn't need his sarcasm and walked away. The bed also squeaked, will never stay there again, to pricey for what we got.
James
James,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
Timothy
Timothy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
I was very impressed with my room and the hotel. Very beautifully decorated for Christmas. There was a sweet note from housekeeping welcoming me to the hotel and the TV and a light were on. The bed was very comfy, I loved having the Dove products in the room. AND the breakfast was great. Biscuits and gravy are my favorite. I will be making this hotel MY place to stay when I return home.
Front desk person Wendy was very helpful with check in do to room not being ready yet. Was told it would be a 30 minute delay. However by the time we returned with bags the room was ready. She was very patient with me due me have a headache from driving.
LISA
LISA,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月3日
My room was not cleaned on the second day
Pankaj
Pankaj,3 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月1日
I travel to Pellcity Al every month to see my granddaughter. I have stayed at the Hampton for the last several years. I will say I will now stay at the Holiday Inn express now. This is the best hotel I’ve ever travel to and experience!
Erin
Erin,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月30日
Leola
Leola,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月27日
We had a great stay (since prior place was gross and unsafe). Staff was awesome. However one thing you need to fix is i have a teen who is in wheelchair and couldnt use the chair lift for pool. This is a issue as it doesn't comply with ADA. You need to get anything that is ADA required fixed and up to date. Im a 60yr old who was having to lift a 100lb boy in and out of pool. Please fix. We enjoyed our stay thank you
Donna
Donna,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月25日
Ståle
Ståle,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月23日
Not good
Room never got cleaned properly. Toilet not cleaned. Towels not replaced.
John
John,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月22日
The lobby is frsh, bright, clean & friendly. The night clerk was helpful, friendly & courteous. The beds & pillows were very comfy...not too hard & not to soft! The room was clean. The coffee pods were great! The breakfast was hot & delicious. The breakfast area coffee was absolutely superb!