My room heating was not working properly . It took me 3 days complaining . They upgraded me to a better room . On this new one every morning from 5am to 7:30 am there was noise nearby . So in 6 days i only had a good night of sleep in one ! Be very careful when staying here !
Jose Aecio
Jose Aecio,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 5 日
Jessie A
Jessie A,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 9 月 24 日
Amazing front desk staff; great environment
Terra
Terra,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 9 月 16 日
Kevin
Kevin,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024 年 9 月 10 日
The setting in the Teton Village was beautiful. The staff was pleasant but not very informed about the region and concierge was never present during our stay. The restaurant in the hotel was very good. The hotel itself was just ok but not up to the price paid. Lots of small issues that in a less expensive hotel would not be an issue but for the price we would expect much better. Some examples are the room was tight, window was filthy with an antenna dangling off the roof in front of it (interfered with the view of the mountain), no extra towels, water temperature was hard to adjust with the loose handle and the tub side was quite high making getting in and out an adventure and had to ask for the facial tissues to be replaced instead of housekeeping just doing so during their daily cleaning. Seemed like 2 star quality for 5 star price.
Richard
Richard,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 9 月 10 日
Staff was friendly knowledgeable property was was clean all around a great stay would highly recommend!
Catherine
Catherine,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024 年 8 月 26 日
Generally fine but water temperature in room was problematic and took 2 days to fix
Edgar
Edgar,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 8 月 11 日
♡
Stan
Stan,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 7 月 29 日
My husband and I were referred to Hotel Terra for our anniversary trip. From the moment we arrived, the staff of the hotel and surrounding business greatest us with smiles and warm welcomes. We thoroughly enjoyed the food and wine options on site. The room was a basic King and was clean and comfortable. The location in Teton village allowed us to enjoy everything Jackson has to offer and return to the comfort of this classy hotel and its neighbors. The only negatives we experienced was the restaurants favored ambiance over customer comfort. It was 70 degrees outside and the fireplaces were on inside Corsa. Made it somewhat difficult to enjoy the meal while sweating. Another is, we were not informed at check in or before that the gondola and tram were closed for private events on Fridays and Saturdays. Our anniversary was on Saturday and we were wanting to schedule a romantic dinner atop the mountains, however did not go to schedule til Thursday and they were sold out for the day and unable to accommodate, book ahead of time-lesson learned. The Chill Spa couples massage was amazing. Spa facilities were pleasurable and staff accommodating to our specific needs. All in all a fantastic 5 day vacay!
Kelly
Kelly,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 6 月 8 日
Shawna
Shawna,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 5 月 26 日
Staff, particularly Tyler, were helpful and attentive.
Larry
Larry,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 4 月 25 日
Melody
Melody,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 4 月 1 日
Loved everything about this property! From the service to the room, the decor and the food! Fabulous stay and a fabulous location!
Jennifer
Jennifer,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 4 月 1 日
Pasamos unos días en Jackson hole y nos encantó la ubicación del hotel está en la mejor área cerca de todas las amenidades y a unos metros de la montaña para ir a esquiar . Excelente hotel 👍