Mold smell, leave AC to keep smell down. Also softer pilllow
Craig
Craig,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月7日
No vending or ice machines working
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月15日
Robert
Robert,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月14日
Javier
Javier,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月12日
Roach motel
Checked into our room with my wife and 2 year old daughter. After about an hour in the room, found out there is an infestation of cockroaches. Roaches of all sizes. Packed our bags and left. Didn’t even get an apology from the front desk. Spoke with hotels.com about a refund. After our story with pictures, hotels.com was very understanding and tried to get ahold of the hotel to start the refund process and could not get ahold of the place. Will be working with hotels.com to get my money back.
John
John,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月8日
Rooms are dingy and in need of a deep cleaning and maybe a few modern amenities
Sherry
Sherry,6 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月2日
Check in/out video
I got charged for two nights I think even three nights and I only stayed once, and then the guy says oh that'll take 3 to 5 days to get back on your card. What the hell they doing taking more than one night if I'm staying one night.
Jason
Jason,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月2日
Nicholas
Nicholas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Wendy
Wendy,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月21日
Too much money for what we got
We stayed 4 days and had no room cleaning and had to ask and nearly beg to get a second set of towels for two people. Door in our bathroom looked like someone had been angry and put big dash in it. We also had to call to get someone to quiet the people above us.
KELLY
KELLY,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月19日
Tammy
Tammy,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月8日
Linda
Linda,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月3日
Cody
Cody,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月29日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月21日
Needed more breakfast selections, after a couple days, pancakes get tiring
Mike
Mike,4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月19日
Tanaris
Tanaris,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月19日
Hotel and staff were great. Only complaint was water in the shower was scolding..
Catherine
Catherine,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年9月19日
jean sylvia
jean sylvia,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月18日
We were charged for a room we never stayed in. The room my employer was given was not cleaned, the door was propped open. The sheets looked like someone had just slept in them. The room smelled of smoke and urine. My employer told the front desk of the situation and they refused to look into it. He asked for a refund and they said they couldn't, that he had to contact Expedia which he did immediately and they said they would need to contact the hotel. They then said the hotel had blocked the number to Expedia. How Expedia can do business with a hotel that blocks their number is incredible and a huge safety issue for your clients. That you would not do everything in your power to rectify this situation is unbelievable. Expedia said they would work to get us a refund and now we're being told they are not able to offer a refund. This is insanity and unethical, and now we are being forced to get a chargeback to recoup our money. We will never use Expedia again for anyone in our network of churches and we travel every week of the year. I can't say enough how disappointed I am in Expedia and this whole process.
Marshall
Marshall,2 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月16日
Jason
Jason,7 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月16日
This property was very good for the price. I have no complaints about property, staff or services. However, our comfort was diminished by the folks in the rooms on either side of our room. They talked loudly and kept the tv on loud all night. The hotel is great. I only wish people were more considerate, and I’m not sure how the hotel could help with that.
Audrey JK
Audrey JK,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月15日
It was everything i thought it would be. The only issue was i asked for clean towels an the girl could not provide or understand what i was asking for. This is america an english is our native language. Not sure why she couldnt understand.
Vincent
Vincent,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月8日
The rooms were clean except smelled mildew or mold, the AC was off plus it made terrible noise which didn’t allow us to get a deep sleep
Steven
Steven,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月3日
The hotel itself was clean outside of the carpets in the halls..they were a bit crimey. The rooms themselves though we very clean and had everything we needed for our stay. What was odd to us was that you used a kiosk to check in and out with someone over a video! There was someone at the front desk, but they definitely couldn't be bothered for anything per their attitude. That part to me was very odd and I did not care for that idea. It seemed impersonal. The breakfast...I've stayed at these hotels before years ago and always remembered the great breakfasts they had! Well don't get too excited anymore it's just as crappy as anyone else's but they didn't even have fresh fruit of any kind. For the price I would stay here again if I had to but would never select it out of a list.