First outside appearance was distracting due to the huge pothole upon entering. At first glance, it smelled very nice and clean. It looked clean in the lobby, but when I got to my first room… It reeked of mildew/mold! Went to the front desk to tell the clerk that my room smelled like mildew and she’s not in her head “yes“. I asked her if she had any spray and she said she would look for some! And then she came back and said she didn’t have any spray. So we assume we could go ahead and do our best to get the smell out of the room and proceeded to get some rest and throughout the night was absolutely unable to sleep due to the overwhelming smell. That seems to get worse! Exhausted all of our options until finally went to the front desk and spoke to the overnight person after getting physically sickwho gladly switched our room. Just to find out that the TV didn’t work in that room nor the phone! There was no cord to the phone at all, and it was overwhelmingly exhausting! For the money that they ask per night, the service was not up to par compared to other Holiday Inn express stays that we’ve had. The breakfast was mediocre at best not heated . The best thing about this hotel in my opinion was the pool and the pool area… It was clean. The pool was beautiful and clean. The room was spacious and that gave reprieve from the horrible stay that we experienced! Manager tried to accommodate and was really nice howeverI’m just not used to getting this kind of service at all.
Chrishun
Chrishun,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 19 日
Room was not very clean and you tell it’s an older hotel. Only 2 mismatched towels in the bathroom. People hanging out and smoking in the entrance. Would not stay here again.
Tina
Tina,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 18 日
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 13 日
Very old and stinky. Had to change rooms at 1 am due to smoke alarm going off VERY LOUD and the front desk couldn’t get the maintenance man to respond to come fix it. The pool was out of order and the WiFi did not work. I will NOT be back!
Jamie
Jamie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 1 日
Ninette
Ninette,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 23 日
Clean
James
James,1 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 18 日
All of the convenience items were out of order, Guest laundry, pool etc
Michael
Michael,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 15 日
Francis
Francis,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 9 日
Casey
Casey,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 2 日
Hotel needs to be renovated. It needs better tvs and outside needs to be updated.
Frederic
Frederic,2 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 1 日
michael
michael,3 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
Ladson
Ladson,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 26 日
Staff were wonderful. Breakfast was great. Property is dated and maintenance is poor. Overall cleanliness was fair. Unfortunately we had an ant farm in our bathroom but the staff promptly addressed it.
Gary
Gary,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 11 日
Alicia
Alicia,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
Florence
Florence,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 16 日
Tammy
Tammy,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 16 日
No one notified us of the pool being out of service. I booked this hotel for the pool.
Erin
Erin,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 3 月 7 日
ON LOCKDOWN
The hotel was on "lockdown" starting at 9PM like you were in jail. I would not recommend anyone stay here but I was born and raised in Sylacauga and have family there. It is the only half way decent hotel in town. It used to be nice when it first opened but now, it is not. I probably will be staying there again for its convenience in location to family but if there was a better hotel in town, I would never stay at Holiday Inn Express Sylacauga again
Carma
Carma,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 7 日
N/a
STEPHANIE
STEPHANIE,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 2 日
The staff was very friendly and professional.
Regina
Regina,2 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 2 月 21 日
Yuck
This hotel needs some remodeling. The carpet is disgusting and tiles are falling off in the bathroom. The carpet is so dirty that there’s actually a tackiness to it where your shoes stick a little.The workers are lazy. We even had one of the cleaning ladies walk in our room at 7 o’clock in the morning, not even giving us time to open our eyes before she walked in the door. A poorly managed hotel that really needs an upgrade. Sorry I didn’t take any pictures because we were so ready to be out of there.