I accidentally booked the hotel date month wrong. On the day we check in, staff they said they were full and unable to make any change. But I checked online they were not full.
So never got to stay there. No refund nothing.
Huixian
1 晚浪漫之旅
8/10
可能入住飯店的那幾天剛好下雨~感覺霉味有點重!!其他都不錯。
真實旅客
10/10
住宿的床不是特别舒服,被子没有经济型酒店舒适。
朱先生
8/10
真實旅客
8/10
Globalement un hotel correct, mais peu ou pas de service au niveau du front desk, pas de sentiment d'accueil ou de bienvenu, malgré un verre offert. 1er diner offert sans aucun intéret. Chambres assez spacieuses mais sans charme, mobilier désuet. Propreté des salles de massage, voire lits de massage en question.
Jean
5 晚旅行
8/10
Maia
3 晚家庭旅遊
8/10
Henkilökunta todella ystävällistä.
Hotellissa paljon korkeuseroja, en suosittele heikkojalkaisille. Allasalueet/altaat aika pienet eli jos viihtyy enemmän altaan äärellä, ei ole paras paikka siihen.
Oma huoneemme kaipasi jo vähän remonttia, mutta oli ihan viihtyisä. Osa huoneista oli remontoitu sekä osassa remontti käynnissä.
Sijainti hyvä, pääsi kävellen vilkkaammalle alueelle, jossa enemmän palveluita, mutta ihan läheltäkin löytyi kauppa ja ravintoloita.
真實旅客
4 晚旅行
10/10
Bajwinder
1 晚旅行
6/10
Thomas
4 晚旅行
6/10
Very poor room cleaning, bathroom needs maintenance, garden needs maintenance and cleaning old leaves
inara
7 晚好友同遊
10/10
John
4 晚旅行
8/10
The hotel facilities and everything about it was more than satisfactory.There appeared however to be a tipping culture expectation when the overall costs incurred a customer service fee.Making it much more costly. Hand towels in the bathroom would be a nice addition.Staff were amazing.
Peter
3 晚家庭旅遊
10/10
Aura
17 晚旅行
10/10
I love this hotel; it is my third stay. The grounds of this hotel are spectacular. Loved Lebah 5!
Holly Charlotte
3 晚旅行
4/10
RUN away if you are bringing a group! Most of the staff are really beautiful but the manager was awful. He actually lied directly to us regarding our group arrangements - and put some of our group members in lesser quality rooms without our permission and having already paid for the higher class of room. Our group contact was very nice - but didn't get anything right regarding our rooms set up or spa appointments. They also lied to us about a special spa room we reserved. We got there and the wedding couple was told it was not available because it was "broken" but when we went there - it turns out they had just put someone else in that room. We also had our group luggage delivered before we arrived. They told us that it never came (which caused a panic) then they said it had just arrived. It was actually there for four hours so they did not tell us the truth and set up a panicked chain of events. This may be fine for a couple stay - but if you are a meeting planner or the coordinator for a family group - do not trust anything they say.
Dona
2 晚旅行
10/10
Godt og smukt sted. Virkelig søde og behagelige personale.
真實旅客
3 晚旅行
10/10
Beautiful hotel, the only downside is the number of steps but that’s what special about the hotel. Staff were extremely friendly and helpful, would definitely recommend
Siow Yee
7 晚家庭旅遊
10/10
Beautiful property and gardens and amazing spa! The lodges are starting to show signs of wear and tear but it looked like they were starting to refurbish some of them. Great service and buffet breakfast was lovely.
Geraldine
4 晚家庭旅遊
10/10
Huseyin
4 晚旅行
10/10
Lovely 5 day stay in hotel. Laid back place with great service
Richard
4 晚旅行
4/10
Rooms are quite a disrepair, needs a lot of upkeep and maintenance done. So many things were broken or not working.
CHAITANYA
2 晚旅行
8/10
Julia
3 晚旅行
8/10
The food was very mediocre. Breackfast was pleasent but never changed from day to day
Bob
5 晚好友同遊
10/10
This was a beautiful place I enjoyed staying there but I found getting around outside of the main building very difficult as a 70 year old
Lyn
3 晚家庭旅遊
8/10
We enjoyed our stay at the Tjampuan. It is a charming, traditional Balinese style hotel with beautiful, lush gardens. Our room was spacious and comfortable (if a little tired) and the was a large balcony looking out on to thatched roofs and the rain forest beyond. To be fair, the bathroom was in need of renovation. The staff are welcoming, efficient and friendly.