Overall staff was good. However, we were not satisfied with the housekeeping staff that was cleaning our area of rooms. We did not get their name, but (she) appeared female, perhaps African American, average height. We did not request turn down service the entire time, all we requested was additional towels and a couple other items. When approached, the staff member appeared annoyed and appeared to roll their eyes. Another day the same thing happened, and when asked if it was an inconvenience for them, they said they were “short on towels.” We have never had an issue requesting additional towels and actually thought it was easier than them having to turn down the whole room. Additionally, the room was not as clean initially as we would have expected. We love staying at this establishment, and have stayed many times before, and it should be noted, this experience was out of the ordinary.