Toilet constantly ran,burnt out light in room no ice on our floor, we were on the 9 with ice( not working) right outside the room. Water temp hard to adjust either ice cold or scalding. hard. Hotel has no parking so you pay for valet parking
Kenneth
Kenneth,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
Amanda
Amanda,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 27 日
So-so
It was just ok. It's got the vibe of an old hotel that they have done bare-minimum upgrades on. It's much darker and dingy than the photos let on. The bathrooms are like being in a motel. Although I didn't see anything visibly dirty, the ancient fixtures in the bathroom are off-putting. I booked (allegedly) for a 2 room suite. When I got there I was taken to a king rooom and when I explained that I had booked a suite, the front staff said rooms like that don't exist. I had to show him a picture to get him to believe me, then he acknowledged that that was the Hank Williams suite and it was occupied. So if you try to book the suite with the red couch on this site, you probably won't actually be getting that, unless maybe you call the hotel and confirm. Aside from that, the staff was nice, but I would look elsewhere if I had to be in that area again.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Jada
Jada,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 17 日
Johanna
Johanna,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 16 日
My room was clean, comfortable, quiet. Staff were pleasant. Breakfast omelet was kind of fun. It became stuffy in the middle of the night which always wakes me up. It's also getting run down. The shower door handle is coming off, watermarks on the sink now seem permanent and the elevator flooring has been worn down.
Ila Rae
Ila Rae,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 4 日
Margaret
Margaret,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 31 日
Worn but okay
The facility was a bit worn, needing refurbishing, like scraping worn paint chips from window sills and painting. Because it was right downtown near clubs and such, it was also a bit noisy at night. Basically okay, though.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 27 日
Adequate place in good location
A little beat up. Lacked some essentials. Lots of disrepair.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 18 日
jimeria
jimeria,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 9 日
Generally nice and friendly staff. Just a mention that shower barely got luke warm, there were no cups/glasses in room (even though had coffee maker), and no ice in machines (tried 5 floors).
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 2 月 27 日
First night only cold water in the Shower. I reported this the next morning and was assured that it would be taken care of. I called to make sure the water problem was taken care of. The lady at the front desk was not friendly and said she did not know but if I still had a problem they would try to move me to another room. The next morning lukewarm water. The Glass shower door was broken, handle was barely hanging on. no hand soap, toilet tissue was setting on the toilet due to the dispenser be in broke. No made service the two days I was there. They only had valet parking. The mattress was worn out. The door safety latch was broken. The room overall was a mess and appeared to have been neglected for a while. When I was leaving the lady at the front desk apologized for the horrible experience. I would not recommend anyone staying here until they make several changes
Neal
Neal,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 24 日
2025 Conference
The only thing I can say poorly about the accommodation's was that there was NO microwave, refrigerator or working ice machine.
Gerald
Gerald,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 19 日
2 night stay
This is an older hotel. It does have 10 floors but a smaller hotel. It had a wonderful complimentary breakfast and staff at front desk was wonderful. The room was clean and had a very comfortable bed. It could use some additional lighting and a mini fridge. Very convenient to several restaurants and walking distance to the convention center. Overall, it was a nice stay, and I would book again.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 15 日
Regret staying and spending the money.
Booked 3 rooms. Only one had a shower that worked. Light in bathroom didn’t work. Doors wouldn’t latch. Exhaust fans broke. Vanity lights inoperative. Front desk said wow they hadn’t heard all these problems before. Lady checking out next to me said my room was dirty and sink had beard shavings in it. Don’t think I was alone in my issues.
Raymond
Raymond,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 7 日
Mary
Mary,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 2 月 4 日
Awful experience!
This hotel was in awful condition for a Hampton Inn! Paint peeling, mildew on ceiling, false fire alarm, strobe light in room stayed on for 45 minutes after it was determined it was a false alarm, attendant refuse to give me a receipt, no control of room temperature, etc…
LeRoy
LeRoy,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 3 日
Great stay
Customer service was excellent, valet was excellent, and breakfast was actually very good.
Misty
Misty,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 1 月 27 日
Worn furniture, peeling paint, no maid service, broken light over mirror in bathroom. Lack of cold water made taking a shower a safety hazard. Parking was difficult. Only positive was the staff were friendly and attentive. By far the worst Hilton property I have ever stayed at.
James
James,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 21 日
Minutes away from museums. Very convenient for me. What I did not like was that you cannot control your unit in the room you have to let them know at front desk and they will adjust it was very confusing in the beginning but got better at the end of my stay
Felita
Felita,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 19 日
King room tiny, not like picture I selected. No fridge and ice machines not working. Cleaning staff extremely nice amd helpful. Front desk staff, some friendly, some not. Great location for conferences, but I doubt I will book again.
Amanda
Amanda,2 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 13 日
Loved everything except the bathroom, it had a mold odor so strong I had to cover my nose.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 1 月 3 日
Great location. Rooms need updating
Chris
Chris,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024 年 12 月 29 日
Destiny
Destiny,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 12 月 29 日
When you pull the curtains back, the window panes need to be replaced