There was a problem with my reservation but the lady who checked us in was very helpful. The bartender was very rude.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
Brenda
Brenda,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 29 日
Not so good
Great location. Second stay here. Bathroom was in terrible shape. Mold in tub corners, and was dirty. Wall was in disrepair, and sink faucet leaking. Toilet ran all the time.
Staff was nice, bartender was great and full of historical knowledge.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 25 日
I’d keep looking if I were you…
We were actually pretty disappointed with this stay. We have stayed several times over the years, but we will be finding a new spot for future visits. The elevator was continuously out of service, and when it did work, it felt like you probably shouldn’t be using it. I actually got stuck on one the last morning we were there for a few minutes. There was also mold in the bathroom as seen in the picture. This hotel is in desperate need of some TLC!!
Jennifer
Jennifer,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Chris
Chris,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Doris
Doris,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Ruthie
Ruthie,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 22 日
Nice hotel but needs a few things.
As a 25 year firefighter and current Fire Marshal of the city i serve i see things differently. Leaving my room i usually take the stairs at least onece. Checking for blockages, exit signs and emergency lighting for my safety. I was very disappointed to find zero functioning emergency lights in the 3rd floor hall or either stair well. Not one single one. I am reaching out to local fire officials so they may assist hotel staff in bringing fire safety features in to code compliance.
Craig
Craig,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
Morris
Morris,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
overnight
Great location. Staff were awesome
Nannette
Nannette,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
Eric
Eric,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 18 日
Read all reviews before booking
Check in was at 4 pm. I made it at 10 pm. When I got to the desk she said it will be a few minutes because they were having issues with the tv.🚩 I said if had came at 4 then what would have been your excuse then?🚩 When i got to the room it wasn't what I booked.🚩I booked a double, 2 queen beds and I had 1 bed🚩 so she told me it was because of who i booked it through 🚩i said ok fine. After 10 minutes in the room I see all the flying insects all over the room so I went and got staff to come see for herself. She took pictures of the insects but informed me I couldn't be put another room because they were booked for the night. She gave me some insect spray but never offered a refund. I prayed 🙏 and stayed but was afraid to sleep because of the insects flying and crawling around everywhere. I was in room 418. Also the elevators were broken and people had to wait like 20 minutes just to go from the 4th floor to the 1st floor. Overall, a bad experience. I'll never go back. Oh...and she said, I'll have to charge you for parking and wifi and I said even yall gave me the wrong room and bugs are everywhere? And she said, we'll just waive those fees. Location was great and other guests were friendly was the plus out of it. I rate my stay 3 out of 10.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Raymond
Raymond,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Daniele
Daniele,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Stephen
Stephen,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
Overall good experience
It’s a beautiful location. When we checked in I wasn’t aware of the mandatory $17.95 charge per room for the use of the amenities. It may have said it in the description & if so that’s my fault. We got 2 rooms & one smelled of pot & the other had wet carpet with fans blowing on it. The front desk did get us 2 new rooms quickly & they were nice.
Ashley
Ashley,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Michelle
Michelle,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
jason
jason,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Peder
Peder,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 27 日
TVs in room were outdated
Very good location, TVs in room were outdated and didn’t work well. Beautiful view of Mississippi River from 4th floor hotel room.
Darrell
Darrell,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Louise
Louise,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Great visit.
James
James,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 21 日
Joseph
Joseph,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 19 日
When we got in our room the floor to the shower and toilet had mold in it. A cleaning lady was sent up with bleach to clean. Then we went out to dinner and our A/C was frozen up. We have to be moved to another room. We could not get the TV to work and the maintenance man had to come get it to work. In that shower the head spread water all over the bathroom. The place really needs some maintenance done to it. I never was able to get the internet to work.
Charlotte
Charlotte,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 18 日
Moved without notice
I reserved the river view room for a business trip as I have done in the past. When I got here I was told I was moved due to an American Legion convention. Not pleased at all.