I will never stay at this location again. I called to see how early I could check in. The lady said callback at 1. I called back & was told my room was available. Arrived 45 minutes later. Checked in & unloaded the luggage. I wanted to see the room before taking our stuff up. The room wasn’t cleaned. The beds weren’t made & trash was in the room. I told the front desk. She called someone to find out what’s going on. Then she told me the room wouldn’t be ready until 3. We had to sit in the lobby & wait. It was after 3 & she told me they got another room available so I won’t be going to the original room #331 because she didn’t know when it would be ready. They moved me to 115. Entered the room. Sanitized everything & unpacked our stuff. The air wasn’t working. At this time it’s a guy at the front desk. He wasn’t friendly at all. He had me standing there for a while. He then told me they had 215 available. I told him I wanted to check it out 1st. I had somewhere to be and he refused to let me move rooms when I got back. So I had to move right away and they didn’t offer to help me. I stayed here 6 days and 5 night no one came to clean my room. They told me I was only scheduled for stay over which is crazy. They had no garbage bags. I purchased my own tissue and garbage bags. It was like pulling teeth to get towels. The breakfast was about the only enjoyable thing. This was my 2nd time staying here in over 5 years. I had an issue that time as well but this time was worse.
Tamekia
Tamekia,5 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 10 日
New looking but deceiving
Called ahead and informed staff we were going to be late arriving. Also requested they have accommodations of towels in the room for the number of people in our party.
Arrived had to wait for 14 minutes before anyone checked us in. Got to the room and had to go back downstairs for towels. The room was dirty and looked like someone tried to just put lipstick on an old cow. The floors looked horrible In the room the elevator and the hall. It looked like an old building some tried to cheaply fix up. The sofa sleeper mattress was stained and wore out. Would no go back or recommend. Expected more and have received better out of other Hilton properties.
Kris
Kris,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Tara
Tara,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 16 日
Gabrielle
Gabrielle,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 4 月 7 日
Charged 3 times and waited over 1 hour to get checked in
Terrell
Terrell,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 24 日
Justin
Justin,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 21 日
Richard
Richard,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 15 日
Beware long hallway
The first suite was horrible the snick leak the tub dripped there was someone else’s toothbrush and toothpaste on the tub. The bathroom just had not been cleaned completely. There was a horrible smell throughout the hotel the elevator was old and noisy, made a crick and sound like he was just going to stop. I have never been at a Hilton that was so BAD.
Michelle
Michelle,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 13 日
Nikki
Nikki,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 9 日
Shandi
Shandi,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 8 日
Bryan
Bryan,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 28 日
Jessica
Jessica,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 27 日
Jessica
Jessica,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 24 日
Great Breakfast. Clean place
Ashton
Ashton,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 2 月 14 日
Smelled weird and smokey. Breakfast was not good at all.
James
James,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 2 月 13 日
Not up to Hilton standards
Was told at check-in the room would be cleaned every other day. There 4 days with no service. I was told to put towels outside the door. I did and the towels were taken but never replaced. The furniture was uncomfortable and the mattress was lumpy. Won't stay at this location again
真實旅客
4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 26 日
Loved it!!!
Emilie
Emilie,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024 年 12 月 15 日
Tiffanie
Tiffanie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 13 日
The pictures made the room look bigger than what it was. We got the king size suite with the sofa bed. I wish it wasnt such a tight squeeze. But the staff and food quality made up for it honestly. They were so nice and the breakfast was delicious! Thank yall for such a wonderful experience!
Brittany
Brittany,6 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024 年 12 月 11 日
The bathroom smelled liked mildew!
The room needs to be modernized. The bed was comfortable but there were stains on the sheets. The room had an odor and the bathroom was horrible. The ceiling had stains not sure if it was mold or not and the closet had a mildew smellaswell as the bathroom. I had to actually go get some air freshner because the smell was that bad.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 9 日
Breakfast buffet was one of the best I've had. Front desk staff was very friendly and helpful. Excellent stay. I highly recommend!