We were excited to stay here for the attached Waterpark. I regretted my decision as soon as we arrived into our room. The room was 305 with a view looking into the side of the Waterpark, not pretty but not life altering. However, the room was freezing but only put out cold air. We called the front desk and they delivered a heater which helped thank goodness. Until then the kids were sitting freezing in the cold room just coming back from swimming, we even gave them a hot bath to warm them up. Even me in my jeans and sweater found it cold and I usually like hotel rooms to be on the chilly side. The toilet barely flushed and ran constantly, we didn’t call about that, we lived with it since we were only here for the night. However then we were woken up by maintenance first thing in the morning to have it fixed. Not sure why they would bother guests and just take the room out of rotation and fix it when we check out?
Lastly the Waterpark was nice but the only adult slide was broken and the hot tub wasn’t working.
Lastly although there are food options on site which I thought would be convenient the one we tried closed at 10 for food and didn’t deliver. We ended up having to leave the pool early to go order our food and stand there with cold, wet children to get our food.
I would not stay here and probably wouldn’t recommend this hotel to anyone. I would save my money and stay across the street. The room was very pricey and wasn’t worth at all for what you got.
