Upon checkin I asked if I could be close to rhe laundry room, and the front desk told me all of the 1st floor rooms were taken. I thought that was strange because I was checking in around 4:00. The room I got was on the 3rd floor in the complete opposite corner of the Laundry in the hotel. Once I opened the door I realized this was a double Queen room and I reserved a single King. I immediately called the front desk after I verdified my reservation/ reciept and was taken aback by the front desk response. She told me that it was a Queen on her end and she doesnt have any Kings so she can cancel my reservation and I can look elsewhere if I want. I was shocked at how abrasive and unhelpful she was. I had been traveling for 6 hours through winter conditions. I didnt want to search for a new hotel. I honestly thought she would switch me to the correct room and it would be an easy fix. I have stayed at this hotel before and always thought it was wonderful. My check in experince this time was terrible. Bed was comfortable. Room met expectations for the most part.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月8日
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Jessica
Jessica,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Holly
Holly,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
Small room but clean and comfortable
Great stay for a quick trip for school sports. The configuration of the room and how tight it felt would be uncomfortable for more than a night but go our plan, it was great!
Only negative was the hotel pictures showed a hot tub with the pool and the hot tub was no where to be found.
Amanda
Amanda,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月6日
Jason
Jason,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月3日
Sara
Sara,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
Michele
Michele,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月27日
Shannon
Shannon,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
Clean, quiet, nice staff and good location.
Stacey
Stacey,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月25日
Geneva
Geneva,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月22日
The hotel was very nice and the service was great. The only thing that wasn't so good was the highway noise.
John
John,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月20日
It was okay
Terri
Terri,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月19日
Terrell
Terrell,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月14日
Oct 13, 2024
The lighting in the bath room was terrible. It is way to dark and needs to be improved.
Betty
Betty,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Christopher
Christopher,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月5日
Arkeba
Arkeba,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月4日
Faye
Faye,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月3日
Zheng
Zheng,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月29日
Room was dirty--hair in the shower and crumbs in the bathroom. Breakfast was terrible-- we didn't show up late- over an hour b4 it was over and it was dirty and missing several food items. No coffee or juice cups. After about 15 minutes more cups arrived only to find out there was no coffee! It never came before we had to leave. "Sofa bed" in our king room was a glorified futon with no pillow for it. Won't stay again.