The staff was extremely rude and would give me the name of the individual who was responsible for our horrible experience here. I haven’t had any issues with staying anywhere worth me leaving a negative review over.. this place and the staff deserves the donkey of the day!
James
James,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 30 日
Lamar
Lamar,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Cora
Cora,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 20 日
Sharina
Sharina,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Susan
Susan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Thomas
Thomas,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Wendy
Wendy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Penny
Penny,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 16 日
Dirty and noisy
The room was dirty, old sauce container and utensils on the floor. Stained towels. Bed and/or bedding smelled like urine. Smelled like pot in the elevators. Kids playing in the hallway past midnight.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 15 日
Good stay
No complaints, the staff was nice and the hotel was clean. The check in process was easy.
Patrice
Patrice,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Great stay, enjoyed everything the General manager Sarah is the best
Tamika
Tamika,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Dexter
Dexter,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 11 日
Ok
Pros-
The staff was amazing! From check in to breakfast, everyone was friendly and helpful! Breakfast was good. They had 2 waffle makers, eggs, sausage, bagels and yogurt, in addition to cereal. Beds were comfy.
Cons-
The entire hotel smelled like knock off Fabuloso. The bathroom had mold all over the ceiling. There were stains all over the bathroom walls. AC could barely keep up. The pool had either been recently shocked or they over chlorinated it. The kids swam for less than 10 minutes before they wanted out because their eyes were on fire. I didn’t even go in the water and the smell burned my eyes.
We stayed because it was just a place to rest our heads on our way home but I wouldn’t stay again.
Mandi Or Brian
Mandi Or Brian,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 5 日
Isaiah
Isaiah,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 30 日
Weekend with Family
We had an undesirable start, the AC in the room didn’t work and they only provided towels for three, but we had a party of 5. I was told the dryer was broken and I had to wait until the next day to get towels. Also told there wasn’t maintenance onsite to check the AC. Thank God for Mary the General Manager who came to the rescue. She gave us towels and checked the AC. We made it through the night and the next day the AC was fixed.
Shout out to the Breakfast worker who was very nice!!
The hotel was very clean.
Frazier
Frazier,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 18 日
Walter
Walter,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 13 日
While checking in that night, the receptionist was a little bland and then told me there was an extra $100 cash deposit needed. I then came back down and said that my fridge wasn't working and the shower had very little pressure and the ac wasn't totally cold but cool. She said she didn't have another room and to tell the manager about it .
Now, the manager that next morning was totally different and very helpful and enthusiastic. I explained to her about last night she saw the notes from the previous night, and was assuring and took care of my concerns. I think
LARRY
LARRY,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 8 日
Evelyn
Evelyn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
Gregory
Gregory,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Sonya
Sonya,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 28 日
We arrived late. Jasmine was very sweet and helpful! Unfortunately we got to our room and the tv was not working. She had no one there to fix it but she came up and tried! She then called her manager and got us moved to another room. The sofa sleeper did not have any bedding on it so my husband had to go down and get bedding for us to make the bed. Beds are very uncomfortable. Even my teens woke up sore! Pillows are square and tiny but I alway travel with my own! Breakfast was very good and all the staff was very helpful!
Tamara
Tamara,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 24 日
Marie
Marie,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 21 日
Getting checked into my room was not a good experience! Over all the room was clean along with the facility.