We checked in late on a Thursday night and had pre-paid for 3 nights but I checked out first thing the next morning because I did not feel safe. The place was a dump, and the pictures do not accurately represent the hotel. The reviews that are listed on the site have to be fake because NO ONE in their right mind would leave a positive review of this place. It was dirty, old and fixtures were all rusted. Bathroom was unclean. The ceiling had red spots all over the ceiling that look like blood at first glance, but it is probably also rust. The door to the outside was broken and didn't close all the way without a hard shove. Hotel was very noisy; other people yelling at all hours of the night and I could hear toilets flushing from neighboring rooms. The beds were on what was a cot like base and the wiring was broken that held the bed up so it was very loud. I tried calling Hotels.com the next morning to ask for a refund because I basically was catfished by the listing. Customer service was no help and said they would get back to me and they never followed up. VERY disappointed with the entire experience and will no longer use hotels.com for any reservations.
Therese
Therese,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月25日
Comfy beds and friendly staff
Price was awesome. Staff was amazing and the bed was so comfy it felt like sleeping in a marshmallow hug, but the dryers were out and I desperately needed to do laundry and the water pressure in the shower was less than my travel trailer. This is the only reason for less than 5 stars.
Marcus
Marcus,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月23日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月23日
Our week long stay was great! Staff was so friendly and helpful. Check in and check out was fast and easy. Rooms were very spacious and clean. Beds were clean and comfortable. Would definitely recommend. And we will be staying here again
Amy
Amy,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月22日
Great service great place to stay will return
Richard
Richard,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月16日
Brianna
Brianna,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月15日
Johnny
Johnny,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月13日
Great location for an off season beach visit.
I stay here frequently in the off season. They no longer have breakfast in off season and the room furnishings are worn but the staff is friendly and the location is great. They have good hot coffee in the morning in the lobby so it’s a great stop before heading out on my morning walk.
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月12日
Jeff
Jeff,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月11日
Nice for the $$
We traveled to Gulf Shores for the first time and found this hotel. Its an older one but it was close to most things, clean and comfortable
Jodi
Jodi,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月11日
Jeff
Jeff,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月11日
The room was awesome clean and spacious. The
Shower was excellent loved that there was always fresh coffee regular and decaf brewed all the time.
Debra
Debra,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月10日
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月9日
The front desk worker was awesome! Personable and informative. Many improvements have been made but still some things could improve. Finishing touches in rooms are needed.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月8日
Jodi
Jodi,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月6日
Kevin
Kevin,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月6日
madison
madison,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月5日
Great value and location
Jack
Jack,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月5日
Loved it
Loved the stay. After booking 1 night, there was no problem when we wanted to book a 2nd night. Got the same room even at a discount! Of course its the off season, so it was pretty chill and literally right across the street from the beach. Will definitely book again in the future!